Job description
Job Description:
The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience.
Key Responsibilities:
- Plan shifts
- Verifies compliance of procedures and protocols
- Attends and resolves problems as they appear in the restaurant operation
- Assist the General Manager
- Coach and lead a team with no supervision
- Involves himself in the operational and technical training of employees
- Maintain a positive atmosphere of teamwork and full of energy
- Verifies customer satisfaction/Handles customer complaints
- Applies a continuous improvement mindset to processes and procedures
- Open/close restaurant
- Assist with inventory (logging)
- Assist with staffing needs
- Assist with controllables and labor
- Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
- Follows and abides by all safety rules, policies, and procedures
Qualifications/Requirements:
- Must be 18 years of age or older
- Must be fluent in English & Spanish
- Preferred: 1+ year of experience in similar roles or with customer experience
- Ability to lift and push 50 lbs.
- Ability to stand for long periods
- Flexibility to work nights, weekends, and holidays
- Preferred: Food Handlers Card/ ServSafe Certification
- Ability to work with computers
- Be Service OBSESSED
- Friendly, welcoming attitude / Models customer orientation for other employees
- Anticipates and prevents problems with a proactive attitude
- Energetic Team Leader
- Must have excellent interpersonal communication skills to work with others
- Sense of urgency
- Attention to details
- Proactively help where it is most needed in the restaurant
If you are passionate about food and ready to work in a fun and high energy work environment, we would love to have you join our team and start a flavorful career at Campero. Apply now!
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Application Question(s):
- How many years of Restaurant management experience do you have?
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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