Job description
The Accounts Receivable Specialist is responsible for collections, posting receipts, clearing unapplied cash, and other billing related items for customers.
Job Duties:
- Process and post payments to customer accounts including cash, checks, wires, bank transfers and credit card transactions.
- Respond to customer billing questions, customer disputes and escalate to supervisor or manager as needed.
- Assist in the mailing of the invoices to customers and processing all administrative materials as required
- Quality assurance of monthly invoices generated from various billing platforms
- Maintain Accounts Receivable policies, procedures, and controls
- Assist in Collection of Accounts Receivable
- Monitor and manage unapplied cash on a monthly basis
Job or Project Requirements and Experience:
- Experience in posting and applying cash receipts and credit cards
- Experience with Oracle Financials software is a plus.
- Excellent customer service and problem solving skills
- Must have strong analytical and be able to multi-task
- Strong organizational, verbal and written communication skills, attention to detail and strong consistent performer, desire to learn. Willingness to go to the “extra mile” to get the job done right
- Ability to work through issues with customers, employees, and colleagues in a calm, proficient and effective manner
- Ability to work in a fast-paced environment at a company growing in revenue
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