Job description
Are you someone who likes to work with the latest in cloud technology to solve interesting and challenging problems? If so, Genesys could be the perfect next step for you!
What you will need to be successful in this role:
You will need to have a solid understanding of Python and REST API solutions and architecture. You will also need to have strong problem-solving skills which will enable you to make valued contributions to our team and software platform. You need to keep up to date with the latest trends in cloud technology, especially as it applies to the AWS platform and its growing feature set. Being detail orientated and collaborative will also ensure your success in this role. In this role, you will design, develop, test, deploy, and maintain distributed systems across multiple regions and platforms.
Additional expectations in this role:
- Attend daily standups with team members for communication, sharing of ideas and for supporting fellow team members in resolving any blocking issues.
- Participate in code reviews across multiple services in an effort to provide constructive feedback to help team members.
- Create and maintain various unit and integration tests across multiple microservices.
- Always be on the lookout for improving existing services, either with code changes and/or architecture changes.
- Our feature set sometimes requires collaboration with other teams across the Genesys Cloud platform, you will need to effectively communicate and work with other team members when working on features
- Use of metrics and logging are very importing to maintain our microservices, this should be valued as a first-class component in both new and existing development.
- Work with remote team members in designing, developing, and testing features and functionality that include high scalability, availability, and reliability
- Act as a key participant in developing standards and companywide best practices
- Collaborate and consult with key technical experts, senior technology team, and other service teams for resolving complex technical issues and achieving goals.
- A positive attitude and willingness to take on new tasks as they arise
Some of the core technology that we currently use on our team:
- Application Integration: SNS, SQS, Step Functions, SWF
- Management: AWS AppConfig, CloudWatch, AWS Organizations
- Compute: EC2, EC2 Image Builder, Lambda
- Infrastructure: CloudFormation, Terraform
- Languages: Python, Java, Groovy
- Deployment: Jenkins, Ansible
Minimum Requirements
- 2+ years of Python experience
- 2+ years of RESTful web services experience
- Bachelor’s degree in Computer Science or relevant, proven industry experience.
- Demonstrable understanding of scalability and availability in distributed systems.
- Firm understanding of backend development, including Python, Java, REST API and NoSQL solutions.
- Good verbal and written communication skills.
The ideal candidate would also have experience with:
- Amazon Web Services (Dynamo, S3, SQS, SNS, Cloud Formation, etc.)
- Spring Boot and Spring Framework
- Be proficient in one or more cloud providers, including AWS, Azure, and/or Google Cloud
- Experience working with remote engineering team
Our Benefits:
- Flexible work schedules and work from home options
- Development and career growth opportunities
- Excellent pension scheme
- Bonus scheme
- Health Insurance
- Income Protection & Life Assurance
- Family friendly leave allowances, including paid maternity and paternity leave.
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Reasonable Accommodations:
Genesys is committed to providing an inclusive barrier-free environment, starting with the hiring process. If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.
This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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