Job Details

Service Engineer

What you will do

Service Intruder Alarms, Access controls Systems, CCTV. The successful engineers will Service the Security systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability identify and rectify problems before they occur. This is a fantastic opportunity for a time served Service Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

At ADT, security is in our DNA. As the UK’s leading fire and security provider, it’s no surprise we’re at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. And to help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

How you will do it

Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.

To install the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.

Work closely with the planning team, ensuring your time is managed efficiently and jobs are prioritised correctly.

Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What we look for

Experience within Fire or Security systems and hold a relevant electrical qualification (18th edition/ NVQ/ City and Guilds etc). Had or have previous experience working in a customer facing environment, hold a full clean driving license and have the ability to lift and climb ladders.