The Purpose of the Team Leader is to be remarkable in area leadership

Job Overview

Team Leaders are the area leaders who ensure excellence within a given area of the restaurant (FOH, Kitchen, Drive-Thru, Etc.).

We are looking for leaders to come and be a part of our team Chick-fil-A Gadsden at 4th Street. The leaders that become Team Leaders at Gadsden at the 4th Street are those who embody these expectations:

Food Safety & Quality: Coaches Chick-fil-A standards & culture

• Coaches brand standards
• Coaches food safety and quality standards
• Coaches positional excellence expectations
• Coaches and oversees restaurant cleanliness and safety

Guest Experience: Creates game plan & area environment

• Creates consistency in daily operations, i.e. positive atmosphere, unified teamwork, organized environment, and fast and friendly service
• Creates area action plan (Setup)
• Huddles with Team Members and assigns roles

Operational Excellence: Solves Area Problems

• Supports Managers & Directors in daily operations
• Checks restaurant communications (GroupMe and HotSchedules)
• Solves operational hindrances to guest experience
• Held accountable for accurate financial accounting during shifts

Core Competencies

• VISION: Proficient in ability to see what needs to be done and how to accomplish it
• KNOWLEDGE: Proficient in Chick-fil-A brand standards and procedural knowledge
• COMMUNICATION: Proficient ability to communicate clearly and efficiently
• LEADERSHIP: Expert ability to demonstrate leadership capacity
• ATTITUDE: Expert ability to demonstrate a genuine and positive attitude

REQUIREMENTS

• Be able to keep eye contact when communicating
• Being able to smile while at work
• Being able to speak enthusiastically
• Be able to stay connected to guests while they are ordering food
• Urgency in completing tasks
• Reliable transportation to work
• Willingness to learn and accept constructive criticism
• Good hygiene and uniform care

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.