Reporting Office: North Central (Bristol)

Covering Region/Community: North Central

SUMMARY

Provides information and outreach support for consumers on the MFP program. Facilitates the transition of eligible individuals and performs all related data entry and reporting. Performs all duties in a manner that fosters the achievement of the organization’s mission to identify choices and provide services to help people of all ages, abilities and incomes to live at home.

KEY RESPONSIBILITIES

• Establishes relationships with consumers and their families, facility workers, local community providers, local Department of Social Services (DSS) social workers and other organizations.
• Serves as liaison between providers, DSS social workers, other community-based organizations and the State of Connecticut’s transition program.
• Establishes relationships with key staff within skilled nursing facilities who may assist with the identification of individuals who are interested in transitioning.
• Conducts initial interview process and completes intake guide with persons in skilled nursing facilities.
• Assists each consumer with the development and implementation of a transition plan.
• Follows up with consumer for 365 days after their transition.
• Completes and submits applications to DSS for Medicaid, food stamps and/or cash assistance.
• Advocates on behalf of the consumer as necessary.
• Coordinates plans and make referrals to appropriate community resources.
• Maintains and keeps current and accurate consumer records.
• Completes applications for MFP accessibility modification funds on behalf of consumer.
• Performs additional related duties as assigned.

QUALIFICATIONS

Education

• High School Diploma or equivalent; Bachelor’s Degree in Human Service or related field preferred.

Experience

• For attained Bachelor’s Degree, at least one year experience in a human service setting
• For attained High School Diploma/equivalent, at least 2 years in a human service setting.
• Thorough knowledge of community resources.
• Ability to work as part of a team and communicate effectively with consumers, families, providers and other staff.
• Flexibility with the ability to prioritize and move from task to task in a dynamic, fast-paced work environment.
• Working knowledge of Microsoft Office products.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Willingness to travel:

• 50% (Required)
• Work Location: Hybrid remote in Bristol, CT 06010 (North Central)

Other

• Reliable transportation, valid driver’s license and current automobile insurance.

COVID-19 considerations:

Successful candidates are required to be fully vaccinated for Covid-19, absent medical, religious, or pregnancy related accommodations and will be required to submit proof at time of hire.

Physical Requirements

Physical Activity Approximate Percentage of Time Spent in this Activity

• Bending 10%
• Climbing (e.g. stairs) 10%
• Keyboarding 20%
• Kneeling 10%
• Lifting (indicate maximum weight to be lifted) 50lbs.
• Reaching 15%
• Sitting 10%
• Standing 60%
• Using Telephone 15%
• Walking 30%

Work Environment (a brief description)

Work is performed primarily in an office environment but may also include visiting client in hospitals, nursing homes and other locations. By nature of work assigned, employee may be at risk to blood borne pathogens. Personal protective equipment (PPE) may be required for some duties. Contact with staff from other departments likely.

The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.