Job description

At Temecula Creek Veterinary, we are committed to providing exceptional veterinary care, in the most compassionate manner possible. It is our goal to build lasting relationships with our clients, by offering quality veterinary care and excellent service. Our combined Equine and Small Animal mobile veterinary services allow us to care for all of our clients’ ranch animals and even the family indoor pets. Our team of highly skilled Doctors and staff are dedicated to the life and love of your animals.

We proudly serve Fallbrook, Temecula, Murrieta, Menifee, and surrounding areas.
We care for all Dogs, Cats, Horses, Cows, Goats, Sheep, Llamas, and Alpacas.

We are looking to hire someone who is friendly, outgoing and energetic, while professional in appearance and demeanor. Our Veterinary Practice is 100% Mobile, meaning that there are no animals seen at our office location. The majority of client interactions will be via phone/email, while some clients will come in the office to pay their invoices and pick up medications.

We want you to join our team, especially if you have 1+ years of experience, excellent client communication skills, and a team player attitude. Our organization’s culture is made up of team members focused on;

1. Providing Exceptional Veterinary Care

2. Providing Compassionate Care to our Clients

3. Providing an engaged Team Environment

We are looking for someone who fits our culture and wants to grow with us!

The ideal candidate will:
- Have both equine and small animal related experience either personal or professional
- Have a basic understanding of equine/small animal veterinary medicine

- Know the area (geographically). This understanding will allow effective scheduling of appointments, as we are strictly mobile and cover specific service areas ranging from Wildomar/Menifee to Fallbrook/Valley Center

- Have previous receptionist and customer service work experience
- Possess a genuine passion for working with our clients and patients
- Feel confident and comfortable discussing sensitive financial information and handling emotional situations with compassion.
- Maintain confidentiality
- Possess interpersonal skills utilizing tact, patience, and courtesy
- Possess excellent computer, oral, and written communication skills
- Work well independently and as part of a cohesive team
- Multi-task with accuracy and efficiency in a fast paced and active work environment

Main Responsibilities:

Answer and operate a multi-line phone system

Triage the call and delegate to the appropriate team member

Schedule patient appointments

Accurately enter client/patient information and update client/patient files

Facilitate doctor, staff, and client communication

Scan, link, and email or fax medical records as needed

Assist in office organization and filing

Respond to client and interoffice emails

Establish and maintain cooperative and effective working relationships with both clients and fellow staff members

Assist Doctors and Techs in filling patient prescriptions

Perform specialized duties related to the position

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.