Account Manager

Full Time
Dublin, County Dublin
Posted
Job description

The sales team at Humaans is responsible for problem solving for our customers, building deep relationships and driving value (for C-suite, founders, people operators and employees).


The client base at Humaans is growing rapidly - we’re looking for our first Account Manager to further develop and strengthen our client relationships, but also implement a best in class strategy for existing business.


If you’re a builder, natural communicator and excited to protect a high sales standard - we’d like to discuss the first Account Manager role at Humaans with you.


About us

Humaans is enabling organisations to build a better world of work. It’s a central part of modern life, and we all want to have a meaningful experience while at work. Our goal is to empower companies to drive impact and use technology to provide a better experience for their employees throughout their full lifecycle.


Humaans is the fastest way to onboard and manage employees. We turn complex processes like employee onboarding, offboarding, and compensation management into simple workflows by integrating with solutions such as Gsuite, Slack, Docusign, Greenhouse, and more.


We’re a startup growing fast, with big ambitions. We’re backed by investors that helped shape global technology players lead in their categories: Y Combinator, Moonfire, Frontline, Lachy Groom, Jeff Weiner (LinkedIn), Claire Johnson (Stripe), Dylan Field (Figma), Scott Belsky (Adobe), Ashkay Kothari (Notion), Des Traynor (Intercom), among others. Our journey is only at the beginning, and we’re looking for people excited about driving real impact.


As a human centred company (quite literally), every team member counts - and that’s where you come in.

You’re excited about

  • Being the first person to own a role in a fast growing start-up

  • Managing a book of business (set of accounts) to retain and upsell revenue

  • Providing transparent, consultative help to customers via QBRs, customer success collaboration and regular communication

  • Building a structured approach to retaining and increasing revenue from customers

  • Learning about new technologies, applications and use-cases

  • Working closely with sales, product and customer success

We’ll be excited about you if

  • You’ve successfully managed existing customer relationships for 3+ years within MM segments for products that are bought “top down”

  • Are a natural communicator (in conversation and written)

  • You’re proactive within your client relationships and can pre-empt changing circumstances/changes

  • Have consistently attained new business or existing business revenue targets

  • Have exposure to MEDDIC (or other sales methodologies)

  • Genuinely want to be involved in building a business that cares deeply about customers, high quality product and standards of sales.

  • Have experienced fast paced, changing organisations at an early stage


Package & Benefits

Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us.

  • Salary. Competitive compensation.

  • Equity. Meaningful equity so that you own part of the company.

  • Flexible working schedule. We're outcome-oriented.

  • Time off. 25 days of paid time off per year plus public holidays.

  • Health. Private health and dental insurance.

  • Technology. A brand new MacBook (or whatever equipment you need).

  • Set up. £500 working from home budget.

  • Learning and development. Budget for books and other resources you need.

Our Commitment to Diversity

At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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