Account Manager, Retail, Large Customer Sales (English)
Job description
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience in advertising sales, customer success, account management, marketing, or consulting.
- Ability to speak and write in English fluently.
Preferred qualifications:
- Experience in the Retail industry and managing ecommerce feed based client solutions such as Shopping Feeds.
- Demonstrated ability to influence executive stakeholders both internally and externally to deliver impact.
- Ability to strategically assess and solve client needs via sales techniques, including effective questioning, objection handling, and selling.
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Analytical skills and detail oriented, with the ability to manage complex digital campaigns.
- Ability to speak and write in Dutch fluently.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Our mission is to help the largest retailers in the Netherlands thrive. In an evolving landscape where Retail plays an increasingly important role, we are dedicated to ensuring our customers succeed both domestically and internationally. Collaboration is critical in landing this success and we partner with multiple Google organizations across Google Ads, GMP, Ad Tech Solutions, and Product and Engineering, to bring the best of Google to our customers and enrich their experience.
Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
Responsibilities
- Partner with Retail customers to work towards mutually beneficial objectives. Develop and maintain a pipeline of opportunities that impact their growth and increase investment with Google.
- Use the latest data and insights for ecommerce to educate customers and identify growth opportunities across markets and categories.
- Be a trusted advisor and build customer relationships in-person, over the phone, and via video conference.
- Manage a retail portfolio by understanding growth drivers, capturing opportunities for growth, and managing risks.
- Develop Google's solutions within the context of a broader marketing strategy while remaining curious about customer and industry news. Act as the customer’s advocate internally at Google and ensure that resources are utilized to address critical opportunities.
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