We are recruiting for an Account Manager to support our Morgan Hill, CA location.

As a vital member of our account team, you will support one or more Account Directors in executing large scale events, activations, and exhibits. We're looking for someone who can think a few steps ahead and communicate effectively, ensuring all details of each project are organized and disseminated to the appropriate parties. If you have a proven track record of success in account management or support within agency, tradeshow, or event execution industries and the ability to manage multiple projects with tight timelines, then we want to hear from you! Join our energetic and creative team and take the lead in driving the internal communication needed to pull off the amazing projects we produce.

Some nuts and bolts about the job and job responsibilities:

• Coordinate/manage projects, including quotes, design, client approval, kick-off meetings, detailing, graphics, production, shipping, on-site service needs and invoicing
• Act as intermediary between client and internal teams, ensuring all questions and concerns are addressed, as well as status updates and changes to keep the project on track
• Coordinate, lead, participate in client meetings including preparing meeting notes
• Coordinate, supply quotes, and track shipping and ship dates of projects
• Manage shows services and be the expert on rules and guidelines
• Travel as needed (up to 25%)

We are an energetic and creative bunch and have high expectations for all of our employees. In addition to being fun to work with, we would like to hire someone with the following experience, skills, and attributes:

• 3-5 years of current work experience in account management or account support in agency, tradeshow or event execution industries
• Have a great eye for detail and be able to manage multiple large-scale projects simultaneously
• Experience coordinating logistics across multiple partners and venues with tight timelines
• Familiarity with construction drawings, how things are built, and construction techniques across a wide variety of materials is very helpful for this role
• Skilled at developing and maintaining relationships, communication is key!
• Enjoy taking the supportive role, while also being comfortable taking the lead when needed
• Familiarity with standard concepts, practices, procedures in the event and exhibit fabrication/trade show industry
• Proficient in Microsoft 365
• College degree preferred

Our culture is important to us, and we are looking to hire interesting, enthusiastic people who enjoy working hard and helping our clients build their brands. We believe we can build a more creative, nimble and devoted workforce to provide better service to our clients if we focus on both diversity and inclusion. Pinnacle is at its best when everyone is respected, included, and heard. We believe in creating a work environment where everyone can show up as themselves and feel empowered to do their best work every day. We are a team-based company with each employee operating at the individual contributor level meaning we all have to be the experts at what we bring to the table. It’s energizing and challenging and rewarding! We offer a well-rounded benefits package that includes PTO, medical, dental, vision, 401(k), life insurance and long-term disability.