Job description

Aon Is Looking for an Account Specialist
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Canada Desk in Bloomington, MN which is part of Aon Global Client Network (AGCN). About AGCN:
The Aon Global Client Network (AGCN) is a practice group within Aon Risk Solutions which is dedicated to leading the multinational risk management strategy and providing tailored solutions for Aon’s retail global clients emanating from all industry sectors. The AGCN is made up of interconnected business units which are located in major business hubs around the world and are comprised of 1,300 professionals who help clients design and implement their global risk management strategies. AGCN colleagues are responsible for negotiating global insurance coverage, providing strategic consultation relating to all global lines of insurance, and coordinating the engagement and ongoing relationships of Aon’s global office network. AGCN experts understand the intricacies of multinational risk management and can demonstrate the collective experience of Aon, and ensure those teams around the world are operating under a coordinated and aligned basis. Working with consistent protocols and supported by shared technology, the AGCN is accountable for the execution of effective global services. Account Specialist Job Responsibilities:
Assists the account management team (account executives, brokers, etc.) on assigned accounts, handling the day-to-day client support service processes.
Where applicable, serves as the primary collaborate with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed effectively.
Work with team on administration matters such as following-up on invoice generation, receivables and collections. Review and resolve income leakage reports, etc., as needed.
Process endorsements/audits, certificates of insurance, auto id cards, invoicing and policy transmittals.
Assists broker with renewal processes such as renewal requests and proposals
Working with Surplus Lines Unit to ensure placement is compliant, proper documentation obtained, taxes and fees are correctly assessed and processed on invoice.
Assist Canada Desk team as back up as needed Knowledge and Expertise
1 – 3 years of experience within client/customer support role, preferably with an insurance company, broker or agency.
Property/Casualty Insurance license preferred. If not licensed, license must be obtained within six months of start date.
Excellent organization skills, strong attention to detail and the ability to multi-task.
Ability to communicate optimally with others (written and oral).
Proficiency in Microsoft office products such as Word, Excel and Outlook required
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position (intended for U.S. applicants) is $60,000 to $75,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

The salary range reflected is based on a primary work location of Bloomington, MN. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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