Job description

Accounts Support Specialist

Trade Supply Group (TSG) is a private equity with a portfolio of 3 business verticals specializing in the distribution of building materials in the Tri-State Area.

We are a dynamic, growth-oriented company that offers exciting career opportunities, and believes in selling value and doing whatever it takes for our customers. Our employees are ambitious, bright, hardworking, passionate, and have a strong desire to grow both professionally and personally. We work hard and have fun working together as a team and fulfilling TSG’s mission of growth at all levels throughout the business. With deep resources, longstanding brand histories and a dedicated commitment to customer services, TSG is an excellent choice to progress your career.

We are currently looking to hire an Accounts Support Specialist to support our Hardware & Bath division. The ideal candidate will be detail oriented, adaptable, and be able to multi-task. Looking for an ambitious self-starter with great organizational, interpersonal skills and a positive attitude.

Job responsibilities include the following:
o Manage & resolve unpaid COD orders for the Hardware & Bath Showroom Division, which includes reviewing the unpaid orders daily for all showroom branches.

o Manage the UPS claims process for replacement orders and all missing UPS shipments.

o Billing/Customer issues – provide customer/sales support by responding to billing questions, sending invoices, and identifying issues to be escalated to management

o Record all customer payments accurately and on a timely basis and investigate any short payments or discrepancies.

Responsible for daily cash box reconciliation, G/L postings, check deposits, and weekly Brinks Deposits.

o Ensure tax exempt forms, W-9’s, and credit applications are scanned and saved in the system.

o Assist Accounting Department & Customer Solutions Department with various projects as needed

o Assist A/R Manager in credit application process

o Record customer NSF Checks/Credit Card Chargebacks and provide documentation for recovery of funds

o Update customer contact information, statement and invoice delivery methods

Work Schedule: Monday - Friday, 8:30 am - 5:30 pm

Required Skills:
o 1-2 years related experience

o Strong attention to detail

o Experience with an ERP System (Eclipse preferred)

o Proficient with Excel

o Strong communication and organizational skills

Job Type: Full-time

Pay: $21.63 - $26.44 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• New York, NY 10016: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Account support: 1 year (Required)

Work Location: In person

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