Job description

Key Responsibilities

The Administrative and Sales Support Specialist is responsible for working with Sales Management to provide office support to field sales representatives.

• Answer calls/emails from Sales Management and Outside Sales Representatives in order to provide support for customer orders and quotes
• Track, investigate, and report sales information
• Resolve order and inventory issues, identifying alternate means for order fulfillment
• Provide product, promotion, and pricing information pursuant to customer requests
• Resolve pricing discrepancies through the research of regular and special customer prices
• Work strategically to analyze and prepare customer sales quotes
• Manage requests for updated product catalogs, brochures, mailings, and samples
• Hold responsibility for planning, scheduling, as well as attending of, various management and sales meetings
• Educate yourself on, and continuously stay up to date with, Richelieu’s innovative product offerings

What We Are Looking For

• Related experience in a similar position
• Excellent communication, interpersonal, computer, and customer service skills
• Strategic mindset, business-oriented, attention to detail
• Passionate, proactive, coachable, strong work ethic

Physical Demands/Work Environment

• Frequently required: standing, walking, utilization of hand and finger dexterity, climbing, balancing, bending, stooping, kneeling or crawling, utilization of visual acuity to operate equipment, read technical information, and/or use a keyboard, lifting/pushing/carrying items up to or more than 50 pounds

Job Type: Full-time

Pay: From $21.36 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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