Fedcap, Inc. is seeking a full-time Operations Assistant - Administrative Assistant to join our team in New York, NY.

We offer a competitive salary and an outstanding benefits package, including medical, dental, and vision coverage, a flexible spending account (FSA), short- and long-term disability insurance, a 403(b) retirement plan, an employee assistance program, a future mom's program, and life insurance.

ABOUT FEDCAP, INC.

Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. We provide a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being.

We are committed to making sustainable, high-outcome, and life-changing differences for the individuals and families we serve. Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

DAY-TO-DAY FOR AN ADMINISTRATIVE SUPPORT - OPERATIONS ASSISTANT

This full-time position at our human services nonprofit works a day shift.

In this Administrative Support - Operations Assistant role at our human services nonprofit, you provide administrative support services for staff and participants of our IMPACT services. You greet participants, answer and direct phone calls, and make outreach calls to remind people of missed appointments. Your customer service skills are essential as you explain our process and services to participants and obtain their signatures for consent.

You also assist workshop facilitators by ensuring they have all the necessary supplies. Other administrative tasks include printing and reviewing reports, tracking invoices, entering demographic data and action codes, scanning documents, and keeping track of reports for the Mayor's Office of Critical Justice (MOCJ). You provide reports that support billing and reconciliation processes, and work with management to collect accurate and efficient performance data to improve our services.

If you possess organizational skills and a warm demeanor, you may be a great fit for our human services nonprofit. Apply today to join our team!

REQUIREMENTS FOR AN ADMINISTRATIVE SUPPORT - OPERATIONS ASSISTANT

• High school diploma or equivalent
• 1+ year of full-time administrative support experience OR an equivalent combination of related education and experience
• Proficiency in Microsoft Office
• Computer literate with the ability to enter data into a specialized database
• Ability to work with people of diverse backgrounds and be sensitive to maintaining confidentiality
• Covid-19 vaccination

An associate's or bachelor's degree from an accredited college or university is preferred. Experience working with public assistance recipients, the homeless population, formally incarcerated, or those affected by the challenges associated with poverty would be a plus!

Are you highly organized, detail-oriented, and self-motivated? If yes, you may be perfect for this position!

YOUR NEXT STEP

If this sounds like the right job for you, don't wait - apply today to join our human services nonprofit now. We make it incredibly easy with our initial 3-minute application. We look forward to hearing from you!

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