Job description

About Us:

We are a small, family owned business, passionate about building a positive company culture of respect and teamwork. We are fast-paced and constantly look for ways to achieve our ultimate goal of Happy Repeat Customers. We are looking for like-minded, experienced people to join our Inside Sales/Customer Service teams to help us grow. A good attitude and positivity are key!

We’re looking for a driven individual who is passionate about working collaboratively as a member of the team, getting involved in any department that needs a hand. As a Customer Service Representative, you are our customers' first point of contact! Individuals with experience in customer service, office administration, and inside sales would be a good fit for this role. However, regardless of experience, we are seeking individuals who have a positive attitude and strong desire to learn and grow.

Your Responsibilities:

As a customer service representative, you will be the first point of contact for our customers, whether through phone or email. Some of your job duties entail, but are not limited to, entering customer orders, calling customers for reorders, requesting freight quotes and answering customer inquiries.

As an administrative assistant you will support the team in data entry and accounting. Some of your duties will be filing, organizing, billing and emailing invoices and accounts receivables.

You are/have:

• A Team Player, self-starter
• A willingness to assist on different projects
• A good memory and high attention to details
• A Win-Win problem solver
• Desire to take on challenges to learn and grow
• Organized, articulate, and communicate well, verbally and in writing
• Experience in B2B operations
• Experience in Shipping & Receiving, and Inventory Management
• Experience in Quickbooks, UPS Worldship

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Union City, CA 94587: Reliably commute or planning to relocate before starting work (Required)

Experience:

• QuickBooks: 1 year (Preferred)
• Wholesale distribution: 1 year (Preferred)
• Third Party Logistics: 1 year (Preferred)
• B2B Customer Service: 1 year (Preferred)

Work Location: In person

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