Job description

JOB SPECIFICATIONS:

• Full Time
• Non-Exempt, Hourly
• Monday - Friday, Weekend hours may occasionally be required per department needs. Any weekend hours worked paid at differential rate.
• Location: Portsmouth HQ Office
• Benefit eligible: generous paid time off, medical, dental, vision, life insurance

JOB SUMMARY:

The Hospice & Palliative Care Patient Services Administrative Assistant is responsible for the orderly scheduling of the Hospice & Palliative Care patient visit and staff scheduling. They receive and triage telephone calls related to Hospice & Palliative Care patient care scheduling and other department-related issues. Notifies staff and appropriate managers of changes to patient scheduling. Submits required reports to Hospice Managers for review. The Hospice & Palliative Care Patient Services Administrative Assistant is knowledgeable in all phases of Agency Hospice & Palliative Care policy and services. The Patient Services Administrative Assistant reports to the Hospice Managers.

EDUCATION AND EXPERIENCE:

1. Experience in medical office practice or similar setting essential; excellent public relations skills required.

2. Scheduling & Hospice Care experienced preferred.

QUALIFICATIONS:

1. Demonstrated ability in office procedures including computer skills.

2. Sound organizational skills. Ability to coordinate and manage multiple activities simultaneously.

3. Ability to handle telephone communication in a manner that preserves good public relations.

4. Dependable. Capable of using initiative and good judgment.

PHYSICAL EFFORTS AND SKILLS:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

DISCLAIMER CLAUSE:

The job description and specifications are not intended and should not be construed to be an exhaustive listing of all responsibilities, skills or working conditions associated with the job. They are intended to be an accurate reflection of the principle requirements of the position.

Visiting Nurse Home & Hospice is an Equal Opportunity Employer. It is the policy of Visiting Nurse Home & Hospice to provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, any other non-merit-based factors, or any other protected characteristic under applicable law.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Portsmouth, RI 02871: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you vaccinated for Covid-19 and if not, are you willing to be if hired?
• Are you ok with working occasional weekend hours when necessary?
• Are you willing to undergo a background check and fingerprinting?

Experience:

• Customer service: 1 year (Preferred)
• Medical Office or Similar: 1 year (Preferred)
• Patient Scheduling: 1 year (Preferred)

Work Location: One location

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