Administrative Assistant II, University Health Services

Administrative Assistant II (Administrative Associate 2 – MR04)

University Health Services

University of Tennessee at Chattanooga

The position exists to support administrative duties of University Health Services by organizing tasks and information, scanning, and preparing documents among other clerical duties.

Duties and Responsibilities:

Answering phones and greeting patients/clients; coordination of daily appointments- scheduling new ones and managing existing ones; managing students records in/out of the clinic including scanning; immunization compliance/record support; receptionist duties (front desk organization, management, maintaining clinic documents, coordinating deliveries in/out of the clinic, etc.); registration/holds management; financial and clerical duties including check in/out charges as well as managing daily deposits and processing invoices/transactions as needed as well as account reconciliations when needed; managing medical records requests.

The ideal candidate will possess the following:

• Skills to manage electronic health record and practice management system, financial transactions, banner, Microsoft applications, and other applications necessary to perform job functions
• Skills to multi-task, be detail-oriented, and easily prioritize duties each day
• Knowledge of student health processes for immunization compliance
• Ability to organize and problem solve administrative tasks and office responsibilities
• Ability to communicate with staff and practitioners and to appropriately direct client calls
• Customer service skills to manage students, staff, and faculty in a professional, sensitive, and confidential manner
• Ability to adapt in high pressure situations and still maintain courtesy and professionalism
• Skills to manage client payments and deposits daily as well as assisting with some basic accounting duties for the clinic such as processing invoices or transfer vouchers

Review of applicants will begin on March 3, 2023 and continue until the position is filled. Applications received by this date will receive priority consideration.

Minimum Qualifications: Requires a high school diploma or GED.

Preferred Qualifications: Bachelor’s degree; experience in a healthcare field in a similar position; additional comfort with computer skills and knowledge of Medicat electronic health records.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status