At SYNERGY HomeCare we provide non-medical services that allow clients to live more independent lives at home – wherever home may be. The Office Admin Assistant reports directly to the franchise owner and is responsible for guiding and coordinating all activities of the agency. This position includes the participation of all departments, including scheduling, client care, caregiver recruitment, and retention.

This position entails assisting with the development of office communication protocols, streamlining administrative procedures, and setting the standards for a client and caregiver-centric office. We are looking for the right person who can help maintain and grow the business as well as work with the team to increase our client census. A vital component of this position is to communicate the agency's mission and philosophy and ensure that our clients and family members better understand the full potential of our services. The successful candidate will also be responsible for collaborating with the owner to improve client support, enhance client satisfaction and maintain healthy care provider morale. We are looking for an energetic professional who enjoys wearing multiple hats.

Responsibilities and Duties:

• Develops specific goals, standards, and objectives that directly support the strategic plan and vision.

• Become the reliable point of contact for each care provider and client

• Innovate and create initiatives to enhance the company's reputation

• Work with the owner to develop the annual budget and operational plan

• Manage and support team members

• Observe all state and federal guidelines and licensing requirements for compliance

• Develop and maintain positive relationships within the healthcare and referral community

• May be required to act as backup for caregivers if and when circumstance presents itself

Requirements:

• MUST be able to quantify your role in year over year revenue increases

• Experience in-home care or home health agency required

• Must demonstrate the ability to meet deadlines

• Strong communication skills required

• Strong phone management skills

Skills:

• Preferred: Associate Degree in healthcare/Business Administration or related field with courses in Healthcare and other business-related courses or equivalent experience.

• Proficiency in Google, Word, Excel

• Experience with scheduling preferred

• Excellent written and verbal communication skills

• Job Type: Part Time/Full-time

Pay Rate: $19 - $21/h

Please feel free to call for more information: 614-965-6760 or email your resume today to: ibrahimadiallo@synergyhomecare.com