Job description

Administrative Coordinator

Looking for a fresh start in the new year? Feeling stuck in your current career? What if we said you could wake up each morning looking forward to your day at work. Establishing a career where you can truly make a positive impact on the health and confidence of kids of all ages. All the while finding yourself with a contagious smile each and every day in the office (after all, brighter smiles are made here!). If this fresh start is exactly what you’re seeking, we’d love to meet you.

Allow us to first introduce ourselves:

First Impressions Pediatric Dentistry & Orthodontics is the largest privately owned dental practice in Wisconsin; with 11 locations serving pediatric dental and orthodontic patients of varying ages, conditions and specialized needs. We’re not shy to say that our teams get to work with the very best families around; those who seek the best care for their kids, and who appreciate the difference a specialized care approach can make.

We’re also ones to brag about the teams and co-workers we hire. We operate seamlessly across multiple locations and like to travel across locations to meet the interests and needs of our teams. This multi-office workweek approach offers great diversification (places and people) in your schedule, along with the privilege to serve multiple communities and their patients.

And we believe in a strong work-life balance because we want you to fully enjoy- and be present- in both aspects of your day. We come to work recharged with full hearts, so that we can give exemplary care to each and every patient we see. Not to mention, our staff enjoys clocking out at 1:00pm every Friday afternoon to start their weekend.

Beside competitive market pay, we emphasize the importance of offering our employees full benefit packages including medical, dental and vision insurances, 401k employee-match investments, HSA, accommodations for maternity leave and office support for new mothers, paid holidays and accumulating PTO to use at your discretion.

That’s enough about us, let’s talk about you!

We’re seeking to hire an Administrative Coordinator who is quite literally going to serve as the face of our company! We take great pride in our administrative coordinators, as they are the first and last point of contact with our patients, and as such they play an incredibly important role in the overall experience of our families! Your smile and eccentric personality will greet and welcome families to our practice, whether visiting in the office or calling on the phone. Your strong communication skills will be utilized daily to answer questions our families may have, and you will always have a strong support system readily available to help you find solutions when you don’t know the exact answer.

To be successful in this position, you’ll want to have the following experience and capabilities: • Excellent communication skills, with the ability to adapt conversation-styles between parents/guardians and the pediatric patients we serve (a quirky joke always seems to break the ice!)

• Strong organizational skills that you can rely upon to help manage schedules, small details about patient records, account updating and managing multiple tasks at once. • A welcoming personality that helps families immediately feel at ease when they arrive to their appointment, and also ensures they leave our office with an overall exemplary experience. • Fantastic customer service skills that you’ve utilized in previous roles — particularly if you enjoyed working in hospitality, retail or restaurant industries, you’ll excel in this position! • A friendly demeanor and a contagious smile — an absolute must!

If you seek a great hospitality and customer-service centric position, this is certainly a fantastic opportunity for you to consider. If this all sounds great to you, please send us your resume and/or personal statement letter - and let’s carry this conversation forward! When we meet, we’ll be sure to go through essential job functions (aka: what you can expect in your day-to day schedule), discuss your and our schedule needs, and answer any questions you may have for us. Until then, feel free to check us out at fidkids.com or on social @FIDSmiles. We look forward to meeting you, and thank you for considering First Impressions!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• No nights
• No weekends

Ability to commute/relocate:

• Wausau, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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