Job description

Position: Administrative Professional

Location: Matthews, NC - ONSITE

Duration: 06 - 12 months + Extendable

Job Description:

• Neighborhood Center in Matthews, NC is looking for a Sales Support Representative (Administrative Services Coordinator) who is knowledgeable and passionate about our senior community to join our team.
• The Neighborhood Center is a facility that offers a unique calendar of special events, programs, and activities designed to help improve physical and mental health for *** members and their guests.
• In this role you will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director and 8-20 Medicare Sales Representatives, as well as, our external agents.
• You will also provide assistance to all members and prospects who call and visit the Neighborhood Center.
• Responsibilities may include: answering phones, out-bound calling, greeting customers/members, plan, promote, and coordinate pre-programmed activities/classes, leading minimal center activities each month, recording visits to the Neighborhood Center in CRM system, creating marketing materials upon request (including flyers and business cards), ordering marketing materials, pulling data and creating reports, preparing for meetings and recording notes, and completing general administrative duties.
• This role requires good time management to prioritize requests, create and organize processes to complete administrative tasks and projects.
• You will demonstrate a positive, empathetic, and professional attitude towards Center members and guests.
• When members need assistance, willingness to find resources to assist or find a resolution to complaints. Recognizing our member happiness, enjoyment, and safety is top priority for our team.

Required Qualifications

• 1 year of administrative experience or related experience
• 1-3 years of experience working in sales, marketing, or a related field
• Prior experience with technology to include high level use of laptop, proficient use of Microsoft Office suite and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources
• This position is not remote and is located in Matthews, NC.
• You must reside in the Matthews NC area or within a commutable distance

Preferred Qualifications

• Associates or Bachelor's Degree
• Healthcare industry experience
• Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance

Job Types: Contract, Temporary

Salary: $12.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Cary, NC 27511: Reliably commute or planning to relocate before starting work (Required)

Experience:

• healthcare: 2 years (Required)
• Desktop administration: 2 years (Required)

Work Location: One location

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