The A/R Follow-up Representative is responsible for proper and timely billing as it relates to ECUP professional medical claims, follow up and collection of revenues from third party insurance companies. The A/R Follow-up Representative is responsible for reviewing and resolving all accounts. Additionally, this position may be assigned work relating to account receivables for our Third-Party Payors in the areas of claims submission, accounts and denial resolution and identify trends to reach key performance indicators (KPIs). Employees must be knowledgeable of compliance trends as it relates to billing and reimbursement and assist in the prevention of potential errors that could be considered fraudulent or abusive by a third-party payer. Employees serve as ECUP revenue cycle representatives for their clinical specialty when third party payer on-site meetings are conducted and serve as ECUP revenue cycle representatives for their clinical specialty in clinical departmental coding and PAS meetings as needed.

CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT

The Brody School of Medicine at East Carolina University is affiliated with ECU Health Medical Center, which serves as it’s teaching hospital, as well as the flagship hospital for ECU Health.

Minimum Education/Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification Required by Statute or Regulation

Preferred Experience, Skills, Training/Education

License or Certification Required by the Department

Special Instructions to Applicant

* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. * All applications must be submitted by 11:59 p.m. (EST) on the closing date indicated.

Job Open Date

04/05/2023

Job Close Date

04/12/2023

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/60672

AA/EOE

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance from 8:00-5:00 EST.