Position Title: Outreach and Admissions Counselor

Location: Springdale Job Corps Center - Troutdale, Oregon

Reports To: Outreach and Admissions Supervisor

The Outreach and Admissions Counselor provides support for a U.S Department of Labor Job Corps contractor. Job Corps is the largest nationwide residential career training program in the country and has been operating for more than 50 years. The programs helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment.

Summary of Duties:

Performs Outreach and Admissions recruitment activities and programs which include educating and working in partnership with individuals, communities, organizations, one-stops, schools, social services agencies, community partners, military services, and other training programs to promote and foster applicant referral and related services to ensure the Springdale / PIVOT Job Corps Center is in compliance with the requirements of the U.S. Department of Labor (DOL), Human Learning Systems, and other applicable regulations, policies, requirements and mandates.

Significant Responsibilities:

• Ensures that the Job Corps program maintains a positive public image, strong community and employer partnerships, a pool of eligible and committed applicants, and full utilization of the Job Corps training opportunities.
• Performs and delivers quality Job Corps outreach, admissions and re-admissions services and support within assigned geographical area in accordance, but is not limited to:
• Recruits eligible youth to the Job Corps program and submits a sufficient number of eligible applicant folders to achieve or exceed requirements and expectations.
• Maintains weekly contact with all applicants pending arrival and documents all contact in required database.
• Assist applicants in developing a career and employability plan utilizing the Personal Career Development Plan (PCDP).
• Participates in evening and weekend outreach/recruitment activities as necessary or assigned.
• Conducts missing student retrieval within assigned area. Travel required and home visits.
• Provides all applicants with accurate information about Job Corps, including the process for eligibility determination, selection, and assignment of eligible applicants for enrollment; privacy rights and equal employment opportunity information, reasonable accommodation information, and information concerning voluntary enrollment in Job Corps for each individual.
• Conducts campus tours and represents the Springdale, PIVOT, and Tongue Point Job Corps Centers public and community events, as well as at organizational meetings and in high schools. Joins and actively participate in at least one community group, i.e. Chamber of Commerce, Rotary, etc. Is familiar with and promotes/supports campus-wide compliance with Department of Labor, Corporate and Center
  initiatives.
• Assesses and verifies applicant eligibility and other factors for student selection and enrollment. Notifications must be made to all applicants of their eligibility determination.
• Uses and completes in detail the various eligibility requirements in accordance with Department of Labor procedures as well as corporate policies and procedures.
• Collaborates with Career Center/One-Stops and other community resources to meet applicant’s needs.
• Conducts pre-enrollment, pre-departure, and departure activities in accordance with Department of Labor procedures, corporate, and project guidelines to ensure all enrollees arrive at the assigned center as scheduled, and that each new arrival knows what to expect upon arrival and enrollment at the center.
• Conducts follow-up and retention/commitment activities with enrolled students once they arrive on center and throughout their center experience, especially during the first 90 days.
• Prepares, submits, and analyzes (as necessary) a variety of qualitative, quantitative, and narrative reports in accordance with and as prescribed by Corporate Office, and Department of Labor.
• Performs administrative, support, and management functions in support of quantitative and quality goal accomplishment, including deliveries of performance and services.
• Assists in developing, coordinating, implementing, and maintaining Total Quality Management processes that focus on problem-solving, issue resolution, cost reduction, continuous quality improvement, and organizational and operational excellence as indicated by:
  • Quality and eligible applicants, applications, and all forms.
  • Quality pre-enrollment and pre-departure preparation for all enrollees.
  • Zero Tolerance on no-shows and ineligibles.
  • Zero Tolerance on fraudulent enrollments.
  • Outcome-oriented and timely weekly and monthly reports and updates.
  • Quality enhanced admissions and retention activities that yield a 90-day commitment rate of 85%.
  • Zero tolerance on lost and/or missing student transportation tickets – 100% accountability at all times.
  • Achievement of weekly and monthly arrival and retention goals.
  • A pool of quality applicants (files).
  • Absolute fiscal and contract integrity on mileage and travel reimbursement, time and attendance, use of office and contract resources, and other appropriate indicators.
  • Total contract compliance, including fiscal and contract integrity.
  • Maintain caseload reports and provides caseload reports to the contract Outreach and Admissions Supervisor.
• Provides support to the Career Development Services System (CDSS) department to ensure student job readiness.
• Provide placement support to students who attain graduate status, by assisting with career transition skills such as interviewing and resume preparation. Available to coach graduates on placement search strategies.
• Maintain assessment and placement plan for each assigned recruited graduate. Identifies, locates, and makes referrals to transitional support services necessary for successful placement and retention.
• Participates in mandated staff training.

Education/Experience:

• Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or an Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years related experience.
• Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.
• Experience in counseling, marketing, and education are desired.

Benefits:

• Medical coverage
• Dental coverage
• Paid sick leave and vacation
• 10 paid holidays and 1 floating holiday
• Onsite cate with special employee rate

Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.