The ideal candidate must have a proven track record of strong communication, collaboration, problem solving skills and be process oriented. In addition, the ideal candidate should have demonstrated experience and success working in large, complex environments, across functional business groups and have an affinity for collaboration, teamwork, continuous improvement and goal oriented. Additionally, have the ability to manage and prioritize multiple tasks and support a diverse, extensive team. Finally, the ideal candidate will be detail oriented with affinity for data collection/administration, reporting and analytics.

Key Responsibilities:

• Responsible for notifying customers of delinquent accounts, email/fax/mail copies of invoices and sending statements to customers.
• Maintain Aging Report with update status report and notifying Account Management of critical accounts.
• Dispute resolution, billing adjustments and interaction with the sales team to resolve issues.
• Assist the billing group in monthly invoicing of backup customers.
• Analyze and maintain various data reports for accuracy before upload of invoices are generated.
• Proactive individual who anticipates problems and works to resolve problems before they happen while having a preventative approach to future issues
• Assists with related special projects, as required

Required Experience and Qualifications:

• 3-5 years collection experience
• Strong verbal and written communication skills
• Hands on experience generating detailed reports, validating and interpreting complex amounts of data
• Detailed experience interpreting data to solve complex business challenges.
• Knowledge of accounting principles and practices
• Candidate must be self-motivated and dedicated, organized and detailed.
• Must be able to multi-task in a high paced environment at a company growing in revenue
• Experience with Oracle Financial software is desired
• Proficiency with Excel, MS Office and data management skills

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