Assistant Manager

Full Time
Braselton, GA 30517
Posted
Job description

Zaxby's - Braselton

owned by Faulkner Smith Restaurant Group - a privately owned franchise

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food. To our team members, Zaxby's is a family.

Job Qualifications

The following requirements must be met in order to qualify for this position.

Must be:

  • 20 years of age or older.
  • able to work 40 hours per week.
  • able to develop employees.
  • able to regulate your emotions.
  • able to empathize and be firm with employees.
  • able to communicate clearly and inspire excellent work ethic.
  • able to organize and manage your time and responsibilities.
  • able to properly assess employee performance.
  • able to offer correction for ‘gaps’ in performance while keeping your composure.
  • able to offer commendations when performance meets expectations.

Capabilities Requirement:

  • Teach, Coach, Encourage, and hold accountable all personnel on each shift: cashiers, cooks, and trainers.
  • Be a mature and responsible role model.
  • Inventory management: Understand the dynamics of managing food costs through training and oversight.
  • Insure that all daily, weekly, monthly and quarterly tasks and responsibilities are being completed correctly.
  • Labor management: the management of productivity on each shift.
  • Insure that daily cash drawers, safe and credit cards are balanced.
  • Operate the store to meet or exceed budgeted operating goal.
  • Insure that all product quality standards are met.
  • Create an environment of 'excellent work,' 'team work,' and 'fun' within your store.
  • Develop employees through 'stretch' assignments to build their personal confidence and professional experience.
  • Training and employee development skills

Responsibilities:

The role of a Zaxby's assistant manager (AM) is to effectively and actively manage shifts in the store. Common duties for this role would include: assigning team members to positions, work with the trainers to help each team member improve their work performance and develop new store skills through 'stretch assignments,' ensuring performance measures and goals are met, monitoring business assets, (labor, productivity, inventory, equipment, and cash), and handling any escalated needs during the shift. This role ensures that the environment (CULTURE) of the store during each shift projects ZAXBY'S core values: Guest Focused, Develop Talent, Operational Excellence, and Continuous Improvement.

Benefits:

  • FREE meals on the clock and 50% off meals off the clock
  • Team member recognition program
  • Team member referral bonus
  • Flexible Hours
  • Tuition Assistance Reimbursement Program - $1,000 per year
  • Two weeks Paid Time Off
  • Health Insurance - with company copayment
  • 401K retirement account after one year of continuous employment (must be 21 yrs old).

About Zaxby's

Faulkner Smith Restaurant Group is a privately owned family business started in 1998 with the first Zaxby's franchise store in Winder, Georgia. Today we have nine Zaxby's franchise locations and over 460 employees with a focus on developing people and high-performing teams. We strive to be the employer and restaurant of choice with high expectations, great pay, quality of life, and a ‘NO EXCUSES’ attitude in each community we operate in and serve.

Pay: $14 - $19 / hour

Benefits:

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Referral program
  • Employee discount

Job types: Full-time

Education: No education required

Work location: On-site

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