Job description

Position Summary: The Assistant Property Manager will assist the Property Manager in managing the onsite day-to day operations of the property, including leasing activity, renewals, collections, financial reporting and community communications. Must be able to multi-task, have attention to detail, and be well organized. This position operates within and contributes to an environment with Fair Housing laws and Equal Employment Opportunity.

Main Job Responsibilities: Bilingual Canidate Required (Spanish)

• Show available apartments to prospective residents and process applications

• Process Move-Ins and Move-Outs

• Complete Annual lease renewals and Interim Certifications

(Must complete recertifications )

• Waitlist management • Assist Property Manager as needed

• EIV Reporting and discrepancies, Special Claims, Monthly HAP billing and TRACS (affordable properties)

• Provide superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, and company reputation • Attract new residents and be knowledgeable in all phases of applicant screening and leasing, as well as resident retention

• Assist with all aspects of marketing the property (as applicable)

• Act as the Property Manager in the case of absence or vacancy of the position

• Assist the Property Manager and inspect the community to ensure that the Community Rules and Regulations are adhered to

• Assist the Property Manager with rent collections, late notices, posting rents, serving legal notices and/or serving eviction notices at the direction of local counsel

• Assist the Property Manager with processing Move-Outs (including inspections and dispositions)

• Inspect vacant and make-ready apartments; follow-up on all work orders as necessary

• Perform any other related dues as required or assigned Essential Skills and Abilities: (Describes the core skills, competencies, and characteristics that the candidate must display to be successful in this role)

• Administrative Skills – General office duties, writing letters, answering phones, filing, preparing reports, interpreting policies and procedures, proficiency in office equipment • Analytical Skills – Ability to create, compare, and analyze statistical data; ability to conduct research

• Communication/Language Skills – Ability to effectively and professionally communicate (written and oral) with all levels of employees, outside agencies and manage large volumes of correspondence; ability to proofread documents; ability to interpret HUD manuals. Excellent customer service skills required

• Computer Proficiencies – Adobe Acrobat, Excel, Word, Outlook, PowerPoint, One‐Site and internet navigation skills

• Coordinating Skills – Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files

• Leadership Skills – Ability to act as a role model and team‐builder

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Riverdale, MD 20737: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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