Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Responsible for providing leadership and direction for the administrative applications portfolio. Focusing on building partnerships with business units to understand the business needs and delivering appropriate solutions. Oversees a team of technical staff that work with customers and vendors to identify, implement, and manage applications to meet business objectives

1. Provides direction over the institution’s administrative application portfolio

2. Builds partnerships with business units and works to understand the business needs

3. Identifies appropriate applications to meet business objectives and oversees implementations and ongoing support needs

4. Builds and manages vendor relationships to maximize the benefits the institution receives from the products, services, and agreements

5. Responsible for managing and mentoring a team of technical staff, provides leadership, direction, operational oversight, and fostering professional growth

6. Responsible for executing the full lifecycle of administrative applications, ensuring the quality, reliability, stability, recoverability, and security

7. Ensures that application inventories and documentation are maintained, such as application architecture diagrams, data flow diagrams, business process documentation, configurations, data governance documents, standard operating procedures, and run books

8. Responsible for tracking cost estimates and expenditures, and maintenance renewals, projects, and components within department projects

9. Responsible for developing, tracking, and analyzing key performance metrics for direct reports

Educational Requirements
Bachelor's degree in a technology or business field of study from an accredited institution of higher education or an equivalent combination of relevant education and/or experience

Required Experience
Five (5) years of related IT experience demonstrating a progression of increasing responsibility including two (2) years of significant IT management experience

Additional Preferred Qualifications
Advanced degree in a technology or business field of study
Two (2) or more years working in higher education
Experience working with sensitive and confidential data, and responding to audits
Experience with business process automation

ABILITIES

Able to lead a team of advanced technical staff, fostering growth in the chosen career paths

Able to build relationships, elicit and understand customer needs, analyze, understand, and document business processes

Able to troubleshoot complex issues independently to determine root cause while maintaining detailed documentation of the progress through completion • Able to master new applications, in order to fully utilize their capabilities, including utilizing their scripting and process development logic

Able to anticipate problems and proactively develop appropriate solutions • Able to appropriately assess and communicate risks, benefits, and alternatives

Able to work well within a team environment

Able to prioritize, attention to details, time management, and organizational skills

Able to navigate user interfaces for Windows and Linux operating systems

Able to anticipate problems and proactively develop appropriate solutions

Able to appropriately assess and communicate risks, benefits, and alternatives

Able to work well within a team environment

Able to prioritize, attention to details, time management, and organizational skills

Able to handle multiple tasks or projects at one time meeting assigned deadlines

Able to communicate technical concepts to non-technology staff Strong leadership and technical background, with extensive experience executing IT strategy, and coordinating and providing support for large-scale, distributed enterprise technologies, solutions, and services

KNOWLEDGE

Extensive knowledge of IT applications, planning, operations, and lifecycle management

Must be well versed in current and emerging technologies, technological trends, and industry best practices for the areas of responsibility

Experience analyzing business processes and supporting implementations from a technical perspective based on the business requirements

Experience with relational databases and a basic understanding of SQL

Basic understanding of TCP/IP and firewalls, and a solid understanding of OSI layer 6 and 7 protocols (e.g., HTTP/HTTPS, TLS/SSL, DNS, SMTP)

Knowledge of application installation and packaging systems, debugging and analysis tools, OS and middleware (e.g., IIS, Apache/Tomcat, Nginx) related application dependencies and configurations Able to translate between technical and functional teams

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national, origin, race, religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

This is a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

• Standard Enhanced + Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf