The Department of Revenue (DOR) is looking for a results-oriented process improvement specialist who is driven by customer satisfaction to join the Income Sales & Excise Tax (IS&E) Division. Headquarters will be our Madison office located at 2135 Rimrock Rd.

We invite you to discover what makes DOR such a great place to work.

• Join a team that promotes strong collaboration and provides opportunities for growth and professional challenge.
• Enjoy a robust training culture with a focus on professional development and career enhancement.
• Work independently with opportunities for collaboration with other members of leadership and staff.
• We support a healthy balance between your personal and professional life, including a flexible work schedule and the opportunity for a hybrid (a blend of in-office and remote work) work schedule after probation.

Benefits include:

• 40-hour work week, Paid Time Off (PTO) 3.5 weeks of vacation, 9 paid holidays, and ample sick leave
• Access to amazing health care benefits
• 4 hours of professional development time each month to learn and grow
• One of the best retirement systems in the country State Pension Funding
• Employee Assistance Program: Provides State of Wisconsin employees and their household family members FREE and confidential support 24 hours a day, seven days a week for a variety of issues.
• The State of Wisconsin is also a qualifying employer for the federal Public Service Loan Forgiveness Program.
• General Information about Jobs in WI State Goverment.
• Learn more about the State of Wisconsin’s amazing benefits package here, and also by visiting Employee Trust Fund’s Total Rewards Calculator!

Click here to see what working for the State of Wisconsin is all about!

Remote/Telework up to 60%. Note: During probation you will have the opportunity to gradually increase to 60% (i.e. working remotely three (3) days per week, and will report to the 2135 Rimrock Road; Madison WI building, two (2) days per week) within 9 months based on performance and workload needs.

This is an advanced level position that provides the technical and business analysis expertise for the Income, Sales and Excise Tax (IS&E) Division's integrated tax system (WINPAS) and complex program areas. This position will lead project teams composed of employees that span all areas of the division and department.

This position:

• Is the lead business analyst for support, maintenance and enhancement initiatives for assigned program area(s),
• Is responsible for all aspects of project management activities in the development, support, or maintenance of the assignment area,
• Is responsible for problem analysis, requirements definition, and coordinating the systems analysis, design, testing, implementation, and support for division wide initiatives.
• Effectively negotiates timelines, products or other application concerns with the IS&E Division Administrator and Deputy Administrators, other division managers, and Division of Technology Services managers and analysts to achieve project, division, and department goals.

The position requires working knowledge of tax types administered by the division, leadership techniques, project management, systems analysis and design, general data processing methods and techniques for business rule development, ability to understand business requirements and ability to convert business requirements into system requirements.

Here is a copy of the position description.

Salary for this IS Business Automation Specialist position (schedule-range 07-33) is $66,976 to $91,520 annually ($32.20 to $44.00 hourly), depending on qualifications, plus excellent benefits. Current state employees pay will be based on the provisions in the Compensation Plan. A twelve-month probationary period is required.

The Department of Revenue will conduct criminal background, tax compliance checks and fingerprint checks on candidates prior to offer of hire. Interview results may be reused in accordance with the State of WI interview reuse policy.

Applicants must be eligible to work in the United States. The Department of Revenue does not sponsor work or student visas, either at time of hire or at any later time.

All state employees must report their COVID vaccination status, whether vaccinated or not and provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment. The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.

Qualified candidates will have experience in each of the following:

Well-Qualified candidates will have experience in two (2) or more of the following (in addition to the minimum qualifications).

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Please note that once you submit your application, you will not be able to make any updates to the application or any materials submitted.

You will be required to attach your current resume and letter of qualifications in a Word or PDF compatible format. Your resume and letter of qualifications are reviewed to determine your qualifications as they relate to the job qualifications listed. To create your letter of qualifications, it is recommended that you copy the bulleted points listed in the "qualifications" section into a Word document and then address each bullet point with your specific qualifications.

Here are instructions on developing your resume and letter of qualifications and what should be included in these materials. Ensure your documents have clearly described your specific role, what you did, your level of responsibility (e.g. worked independently, etc.) scope, duration, and specific nature of your duties. Make sure you provide one or more specific examples that clearly describe your experience doing the qualifications we defined that clearly demonstrated your level of expertise. If you are vague about your specific role or don't describe examples, you may not get credit for that experience. Failure to submit all required materials will result in an incomplete application and ineligibility for this position. Application materials will not be accepted if received in an incompatible format, an email, as a hard copy or a fax.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or reinstatement) should complete the online application process by the stated deadline.

Questions can be directed to Linda Weber at Lindas.Weber@wisconsin.gov or 608-261-7687.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

The application deadline is 11:59 pm CST on May 31, 2023.