The Wyoming Department of Transportation (WYDOT) seeks a Driver Services Specialist for the Records Section located in Cheyenne, Wyoming. This position positively affects public safety on our roads and highways by enforcing standards set for licensing drivers with alcohol, drug, medical, and visual impairments.

This position offers:

• Culture of public service and a commitment to work/life balance
• Health, Dental, and Vision Insurance
• State Retirement plan and additional savings opportunities (deferred compensation)
• Paid vacation, sick leave, and holidays

Cheyenne is a steadily growing community along the Front Range but still true to the Old West's history. The city offers nearby mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Cheyenne is also home to the "Daddy of 'em All" – Cheyenne Frontier Days – held every last week of July. Wyoming is one of only seven states with no state income tax.

• Review and process court orders for appropriate actions.
• Review and process electronic court interface problems.
• Review and analyze audit reports to maintain the accuracy of driving records.
• Review and process documents for financial responsibility.
• Monitor motor vehicle accidents regarding proof of insurance issues and suspension proceedings.
• Review and process Court Failure to Pay notices and determine appropriate actions.
• Review implied consent and Driving While under the Influence documents to determine appropriate actions.
• Collect, balance, and transmit all transactions received.
• Answer questions from the public, courts, attorneys, law enforcement, and other DMVs via phone, email, and mail.
• Maintain confidential Personal Identifying Information.
• Draft correspondence to clients.
• Scan and index documents into the document storage system.
• Consult with the supervisor for anything out of the ordinary.
• Provide training.
• Assist in all Driver Services areas as needed.

PREFERENCE:

Preference will be given for advanced skill levels using Google Suite, document storage, and a database.
Preference will be given for Law Enforcement or Court Clerk Background experience.

KNOWLEDGE:

• 
  Knowledge of Wyoming State Statutes and Rules and Regulations for specialized areas.
• Knowledge of department rules, regulations, policies, and procedures.
• Knowledge of personnel rules.
• Knowledge of the types of licenses to be issued.
• Knowledge of Federal Motor Carrier Safety Regulations.
• Knowledge of scanning.
• Skill in excellent customer service.
• Skill in effective interpersonal, oral, and written communications.
• Skill in the use of Google Suite, document storage, and a database.
• Skill in decision-making.
• Skill in keyboarding with proficiency and report writing.

NOTES:

• 
  FLSA: Non-exempt
• The successful applicant will be subjected to a thorough background/fingerprint investigation
• The Wyoming Department of Transportation is a Drug-Free Workplace
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities

045-Department of Transportation - WYDOT-Support Services - Driver Services

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces and clean air, great recreational opportunities, and no State income tax to mention a few! In addition, the State of Wyoming offers State employees a very generous benefits package. Please click here for more information on the State of Wyoming employee benefits*.