To create the Mountain Top Resort experience by providing alcoholic beverage services to guests.

• Adhere to all laws and MTR policies and standards
  • The Law is the Law, 21 means 21, we will ID EVERYONE under the age of 200.
• It is our responsibility to NOT over serve our guests
  • If a patron appears over intoxicated, we will refuse further service, provide water, notify security, and offer the patron a ride home or a place to sleep (if available)
• Deliver the ?MTR? Experience
  • Teamwork makes the Dream work
    • This is extremely important; we all must be able to work together towards a common goal of creating a top-notch experience for our guests.
    • If there are any issues between team members, it needs to be brought up to management so that proper steps can be taken to ensure a continuation of the expected level of service can take place.
  • Keep it clean
    • This refers to both keeping the physical bar clean, but also the topics we discuss or talk about with and in front of guests.
    • They did not come to hear our troubles; they came to have fun and possible to talk about their own.
    • Be considerate and helpful, be a listening ear when needed.
  • Respect!
    • Treat others with the respect you would want to be treated with!
  • Stick to your guns
    • Be you
  • Professional and Personable
    • Be someone a guest can talk to but also be the quiet professional they expect you to be.