Job description

Bilingual Customer Service Representative

Hybrid in North Charleston, SC (usually in office 2 days per week)

Contract: 3+ months

Hours: Scheduled shift will occur during operating hours of -

• Mon - Fri 8a -9p
• Sat & Sun - 8a - 6p

Job Duties:

Customer Service Representative work under direct supervision in a call center environment, and are responsible for responding in a timely, professional and courteous manner to all customer inquiries. This includes member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues. Follows internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures.

Education / Experience:

• Bilingual in English & Spanish
• 1 year of experience taking inbound / outbound customer calls
• Prior experience in healthcare industry preferred
• High School Diploma / GED

Posted by Mikayla.

Job Types: Full-time, Contract

Pay: $19.46 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Work setting:

• Hybrid remote

Language:

• English and Spanish (Required)

Work Location: Hybrid remote in North Charleston, SC 29405

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