Job description

JOB TITLE: Bilingual Housing Support Specialist II

EMPLOYMENT TYPE: Full-time, 40 hours/week

SCHEDULED HOURS: M-F 830am-5pm, flexible

PROGRAM/LOCATION: Housing & Homeless Assistance Greater Hartford, New Britain, CT

PC#: 1961

ABOUT THE PROGRAM:

HHA Provides homeless diversion interventions to those who are homeless or at imminent risk of homelessness. Services include assisting households identify alternative housing arrangements, providing mediation to remain where they are or assisting them with getting into shelter or on the waitlist. Staff are able to provide community resources which can assist in stabilizing housing. Limited financial assistance may be available to eligible households in order to keep a them out of the homeless system.

DUTIES & RESPONSIBILITIES:

• Acts as an entry point for homeless individuals and families in Central CT to access housing resources through the CAN - Provides individualized interviews to assist with diverting individuals and families from having to utilize emergency shelter and/or homelessness.
• Provide direct case management such as establishing rapport with clients, writing comprehensive treatment plans (as needed and required), provides direct skill teaching, advocacy and assistance around obtaining/maintaining benefits, budgeting, treatment, medical services, employment, transportation etc.
• Assist clients in completing applications for, Husky, Social Security, State Supplements and other entitlements.

- Assist clients with access to job and vocational training.
- Link clients to appropriate mental health and/or substance abuse counseling and DCF services.
- Provide direct assistance in the form of security deposits and time limited rental assistance
- Advocate with landlords for tenant rights; provide conflict resolution as needed.
- Demonstrates competency in age related or specialty issues and developmental needs for each population served.

• Provides Outreach/Community Education

- Liaison with homeless service providers, Coordinated Access networks, DCF, domestic violence service providers, CHR providers and courts to provide information about access to the program.
- Maintain awareness of the program within the community.

• Assists in understanding tenant rights and responsibility as well as basic understanding of housing law as well as conducts outcome surveys as required
• Maintains documentation in compliance with agency and program standards.
• Participates in staff meetings, supervision, trainings and other meetings as assigned.
• Communicates effectively and thoroughly with clients in both Spanish and English, as needed.
• Additional duties as required.

QUALIFICATIONS:

Education: Bachelor’s Degree required, concentration in Human Services preferred.

Experience: 2 years’ experience working with homeless population or family’s dependent on specific position. Bilingual (Spanish speaking) required.

Licensure/Certification/Registration: Valid driver’s license. CPR/First-Aid Certification within 6 months of hire desired.

COMPENSATION*:

$20.6586/hr min to $30.9878/hr max

*Actual rates are determined at the time of offer and are based on relevant experience and internal equity, as well as, adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR BENEFITS:

Some of the benefits we offer to full-time staff:

• 12 paid holidays, including a float holiday and your birthday!
• 15 vacation days per year (subject to 6 month grace period)
• Paid sick leave and 3 personal days
• Competitive insurance premiums, including pet and auto insurance!
• Flexible work environment
• NHSC loan repayment program offered at select sites
• And much more…!

CHR is committed to fostering an inclusive culture that respects differences and honors the experience of our diverse staff. We encourage women, members of ethnic minorities, LGBTQ+ individuals, people with (dis)abilities, and veterans to apply.

Job Type: Full-time

Pay: $20.65 - $30.98 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have 2 years experience working with homeless population or family's dependent on specific position? (Yes/No).
• Are you fluent in both Spanish & English? (Yes/No).

Education:

• Bachelor's (Preferred)

Work Location: In person

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