Job description

YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States. YogaSix is a part of Xponential Fitness which is the leading curator of boutique fitness. Xponential brands include: Club Pilates, CycleBar, Pure Barre, Row House, StretchLab, AKT, STRIDE, Rumble and Body Fit Training (BFT). Each studio is locally owned and operated.

WHAT WE ARE LOOKING FOR:

• To join our energetic and passionate team as an Assistant Studio Manager, you’ll need a competitive spirit, a passion for selling and a strong track record in customer service. We want a candidate with high expectations for themselves, hungry to deliver on an exceptional customer experience.
• You will support the Owner and General Manager to oversee studio sales and operations.

THE SKILLS YOU BRING TO THE TABLE:

• 2+ years of retail sales or customer service experience required; fitness sales experience preferred
• Professional, punctual, reliable, and organized
• Must be high energy, personable, positive, coachable, detail-oriented, a self-starter with ability and desire to meet monthly sales targets
• Excellent communication, customer service, and strong interpersonal skills in person, on the telephone, text communication and via email
• Proficient with computers, studio management software, Microsoft Office products, and social media;
• Confident in generating sales and training sales associates in effective sales techniques
• Strong attention to detail and accuracy

HERE'S HOW YOU'LL BE DOING IT:

• The Assistant Manager regularly works front desk shifts at high traffic times (includes some evenings and weekend shifts) at the studio to deliver the optimal customer service experience, drive sales and ensure studio cleanliness.
• Build relationships and understand a prospect’s fitness goals, and present available services to help them achieve goals.
• Greet all members, guests and team members with the highest level of customer service.
• Assist members with in-person and phone inquiries regarding membership policies.
• Support the General Manager with studio billing matters; manage member freezes; resolve customer service issues as they arise.
• Partner with General Manager to find, schedule, and attend events to increase brand presence and generate leads.
• Manage and maintain our social media presence. This includes daily posts, responding the messages and comments, reaching out/finding new followers.
• Meet and exceed monthly sales and net revenue goals.
• Sell retail merchandise.
• Work closely with the Owner & General Manager to train, coach and manage the team of sales associates.

Guide Studio Operations & Retail Processes

• The Assistant Manager maintains a clean and safe studio during shifts by assisting with cleaning tasks
• Follow all procedures established to operate the studio in accordance with government health directives and guidelines.
• Participate in studio meetings and trainings as needed.
• Maintain accurate data in all appropriate systems for reporting and statistical purposes.
• Report any studio issues per Company policy.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job
• May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.
• This position will be encouraged to take all of the classes offered in the studio. This is important for when team members are recommending classes to members and prospects so each person is set-up for a successful and positive class experience that meets their needs.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
• Must be able to effectively hear in person and via telephone
• Applicants must be authorized to work in the United States

COMPENSATION & PERKS:

• This is a part time position. Employee is expected to work 25-30 hours per week and may occasionally need to work additional hours.
• Monthly bonuses may be earned based on meeting new membership sales & net revenue goals.
• Perks including retail discounts and complimentary membership.
• Opportunity for growth to within this or other Yogasix studios.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Doylestown, PA 18902: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.