The Business Analyst is a key component of the success of business applications, utilizing specialized technical and business knowledge to maximize the potential of system projects. This position bears the responsibility for managing applications and data, ensuring that the data remains up-to-date, and the performance and accessibility of applications remain uncompromised. The Business Analyst is a driving force in the development, recognition, and implementation of system upgrades and modifications to enhance productivity.

Responsibilities

• Ensure compliance with applicable Corporate and Divisional policies and procedures.
• Consult with functional areas to develop an understanding of the varied and complex business needs supported by the system.
• Determine the impact of changing business needs on the system and provide recommendations for its evolution.
• Respond to user inquiries and influence them regarding system inputs, processes, and outputs.
• Conduct research and analysis on system problems and their effects.
• Develop detailed business user requirements, system documentation, workflow procedures, and data modeling.
• Negotiate plans, time frames, and trade-offs with clients and ensure their understanding of project outcomes.
• Review and route requested system changes and develop detailed specifications for implementation.
• Communicate with users and management regarding system changes and issues.
• Coordinate system modifications testing and ensure accurate system documentation for both validated and non-validated systems.
• Provide systems expertise and support system training, educational tools, and materials.
• Work in collaboration with the Purchasing Systems Manager on planning, scheduling, and resource allocation.
• Produce requirements for reports, timelines, and graphics using advanced functions of a personal computer.
• Create reports from existing client databases to satisfy user requests, development of ad-hoc database reporting, data sampling, project analysis, and testing verification.
• Monitor and audit the use of the systems and execute system control practices and purchasing procedures for regulatory and compliance purposes.
• Accountable to the purchasing customer and management for the control and administration of purchasing systems.
• Ensure the system implementation meets projected timelines and customer expectations.
• Support various systems, stand-alone applications, and divisional interfaced systems that impact the overall purchasing/contracting process.

• Bachelor’s degree required, preferably in Information Systems related field, or equivalent work experience.
• Minimum of two years' experience in gathering requirements, developing systems, implementing solutions, and maintaining enterprise systems. Experience in a business analysis role is preferred.
• Strong aptitude for change management, streamlining, and automating processes.
• Analytical, creative, and an independent thinker with the ability to challenge the status quo.
• Knowledge and/or experience in Salesforce, QlikSense, AI and MS Excel.
• Outstanding interpersonal skills, and excellent verbal and written communication skills to effectively communicate and present information in a clear and concise manner to the stakeholders.
• Ability to effectively lead and facilitate meetings with customers and technical team members.
• Detail-oriented with a focus on achieving deliverables within set timelines; ability to identify potential issues and suggest solutions to mitigate risks.
• Capability to work collaboratively in a team environment while making a positive contribution to accomplish team goals and success.
• Possess excellent customer service skills, strong focus on customer satisfaction, ability to understand customer needs and provide viable solutions and prioritize tasks to meet customer requirements.

What You’ll Receive

• Comprehensive Healthcare: Medical, Vision, Dental, FSA, HSA.
• Financial Well-being, Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan.
• AbbVie Vitality: Health & Wellness programs including Employee Assistance Program (EAP), Health Advocate, Global Well-Being Programs.
• Generous Paid Time Off include, Company Holidays, Vacation, Parental and Caregiver Leave.
• Community Outreach Programs and company match of charitable contributions.
• Perks include AbbVie Product Shop, Employee Loyalty Program, Tuition Assistance, Adoption and Surrogacy Assistance, Mothers at Work and Milk Stork to list a few.

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.