Job description
DENTAL BUSINESS ASSISTANT | PATIENT CARE COORDINATOR
Interested in working for a state-of-the-art General Dentistry practice in White Lake Charter Township, Michigan? If you have at least two years of administrative experience in dentistry, you are welcome to apply!
The ideal candidate must be task-oriented, comfortable with learning new technology and both eager and motivated to learn continuously!
SUMMARY/OBJECTIVE: To provide administrative support to the dental clinic and its team by managing and distributing information within the office as well as communication with other dental clinics to ensure the smooth running of the business.
ESSENTIAL ROLE RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greets, checks in, and graciously assists patients presenting to the office. Offers refreshments whenever available and engages in light conversation to make patients and their family/guests feel welcomed.
- Schedules the patient appointments and confirms appointments for the following day and reconfirms the day of.
- Prepares initial patient chart with scanned patient health history, insurance cards, and registration forms as well as family contact information (e.g. address, telephone, email, etc).
- Presents treatment plans to patients and ensures that ALL financial consent forms and written financial arrangements are signed by the patient.
- Ensures insurance verification coverage details are gathered at least by the day before the patient’s arrival and readily available for accessible viewing in the patient's chart. Notes are made to address insurance changes as patients arrive, when applicable.
- Collects coverage & benefits information from PPO insurance companies to determine copayments.
- Maintains strict patient confidentiality both inside and outside of the office.
- Participates in office marketing campaigns, social media marketing, ground marketing and other activities that positively promote the practice.
REQUIRED QUALIFICATIONS:
- High school diploma or its equivalent
EEO Statement: We are an Equal Employment Opportunity Employer and, as such, are committed to a workplace that is free from unlawful employment discrimination.
No employee or applicant for employment will be discriminated against because of age, marital status, religion, national origin, disability that can be reasonably accommodated, military status, veteran status, alienage, citizenship, race, color, creed, gender, gender identity, sex, sexual orientation, political affiliation, domestic partnership, domestic violence victim status, predisposing genetic characteristic, carrier status or any other category applicable under federal, state, and local laws and regulations.
Job Type: Full-time
Pay: $19.50 - $25.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- White Lake, MI 48383: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Dental administrative: 2 years (Required)
Work Location: In person
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