Business Operations Analyst

Full Time
Jefferson City, MO 65109
Posted
Job description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
BUSINESS OPERATIONS ANALYST
Must reside in the Jefferson City area with hybrid WFH available.
Are you innovative and look for ways to improve processes?
Are you passionate about operational effectiveness and continuous improvement?
About the Role
The Business Operations Analyst position will support our GA Electronic Visit verification contract. Candidates should also be able to multi-task while remaining flexible to changes in priorities and deadlines.
Responsibilities
  • Performing tasks and/or projects related definition of business requirements for operations.
  • Developing and maintaining methodology documents for standardize procedures and processes used for team activities.
  • Analyzing business processes and assessments to align information technology solutions with business initiatives.
  • Requirements gathering skills and translating to delivery team
  • Familiarity and successful history in achieving SLA goals
  • Adept at working in a deadline-oriented environment and be a "true" team player
  • Assist Project Manager as assigned
Requirements
  • Bachelor's degree preferred
  • Demonstrate a mature understanding of general operations business and collaboration best practices
  • Have excellent communication skills, direct interaction experience with online software and competing priorities required

You will

    • Review documents to gain an understanding of baseline material
    • Analyze and document gaps in procedural steps
    • Present complex processes and data in simple formats for the understanding of diverse groups
    • Produce draft materials and documents in accordance with standards
    • Meet with and collaborate with internal and client stakeholders in a cross-functional/matrixed environment
Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:

  • HYBRID work: Enjoy the convenience of a hybrid work schedule; allowing dome WFH.
Working For You

Perks and rewards designed for you:

  • Health and Welfare Benefits Retirement Savings
  • Employee Discounts Career Growth Opportunities
  • Paid Training Paid time off Great Work Environment.
Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

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