Job description

Business to Business Customer Service Representative

We are Durable Superior Casters a company that thrives when its customers, employees, and its partners are successful — and Durable Superior Casters works to do just that. As a leading caster manufacturer, customer satisfaction is the key to our success.

Since opening our doors in 1991, Durable Superior Casters has become one of the best known caster and wheel companies in North America operating through a network of dedicated, knowledgeable, local distributors that professionally represent our product lines.

We are known for manufacturing reliable products, offering competitive pricing, and providing exceptional service with quick order fulfillment from our six strategically located assembly plants in Tacoma, WA, Los Angeles, CA, Middletown, OH, Guadalajara Mexico, Toronto Canada and our Headquarters located in Dallas, TX. We have nearly 800,000 square feet of inventory in these six locations.

Additional information available at http://www.durableusa.com

This is what we offer;

• Weekends off
• 8-5 Monday thru Friday set schedule
• One hour lunch break and you can leave work
• Casual dress, jeans and t-shirt is the norm
• $25-$27 per hour
• Weekly pay check
• Benefits package

We need people to;

• Enter orders
• Answer phone inquiries
• Respond to email inquiries
• Learn product catalog
• Resolve product challenges
• Perform other customer service job duties
• Prior experience that required multi tasking is a plus

We will hire if you have;

• Excellent email skills
• 60WPM typing skills
• Professional phone skills

So you want to make more money?

• Show us you can multitask, enter orders quickly and accurately and at your 90 day review you can get a raise
• Have prior caster knowledge and we will pay more
• Learn our product line and we will add more
• If you are successful with the above we have leadership positions open

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Work Location: One location

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