Job description
Department: Food and Beverage
Position: Busser
Reports To: Restaurant Supervisor, Dining Room Manager
Supervisory Responsibilities: None
Position Overview: Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests.
These duties may be described as, but not limited to:
- Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties.
- Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
- Perform set up duties as requested to include side stations, storage areas and food staging area.
- Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
- Fold napkins for meal periods to maintain an adequate supply.
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
Required Knowledge, Skills, Abilities:
- Good communication skills, both verbal and written.
- Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10º F) and kitchens (+110º F), possibly for one hour or more.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to exert well-paced ability in limited space and be able to maneuver between functions occurring simultaneously.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Minimum Qualifications:
- High school or equivalent education required.
- No prior experience required. Public contact experience must be desired.
- All employees must maintain a neat, clean and well-groomed appearance per Company standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
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