Job description

POSITION SUMMARY

Are you ready to step into a position that combines your collaboration skills, attention to detail, ability to prioritize workload, and your love for proposing solutions to new challenges? If so, read on to learn more!

What you’ll do
Set up communications (specifically documents related to Welcome Kits and Annual Notice of Changes) for Medicare Part D clients and customers. The set up includes formatting documents, applying content rules into a Content Management System, proofing, and routing documents for approvals.
Analyze and monitor reports to ensure our customers get the right communications on time
Lead daily meetings to discuss work in progress
Recommend solutions to process issues and requirements that arise
Familiarize yourself with and adhere to government regulations for Medicare Part D communications and implement requirements timely
Build relationships and collaborate with multiple teams
Contribute to larger projects within the Enterprise Print & Distribution organization

What you need to do the job
High school diploma or GED; Bachelor’s degree preferred.
5+ years of related experience in content or business preferred.
Be tech savvy – Microsoft Word and Outlook are a must. Experience in Messagepoint, SmartCOMM, Quadient, Open Text Extreme, or similar software a plus.
Be a planner – time management, effective prioritization of work load, and the ability to handle multiple priorities in a fast-paced environment is essential.
Be a problem solver – identify issues, analyze options, propose solutions, and drive results.
Be a team player – partner with other teams to enhance our functionality and processes
Knowledge of CMS (U.S. Centers for Medicare & Medicaid Services) guidelines a plus.
Effective interpersonal, communication (oral and written), and presentation skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 79,200 - 132,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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