Job description
About Us:
Responsibilities and Accountabilities:
Driven by our values and commitment to safety and quality care, PrairieCare will be joining every major health system in Minnesota with our plans to require a COVID-19 vaccine for all team members, or an approved exemption limited to medical or religious accommodations.
PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota’s largest providers of mental health services to children, adolescents, adults, and their families.
PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.
#ZR
We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.
Responsibilities:
Carries out all activities required to maintain organization in department, including filing, data entry, facilitating communication among the staff and data gathering and verification. Coordinates admissions to clinic and IOP if applicable.
Responsibilities and Accountabilities:
- Schedules patients, contacts patients as required for rescheduling, etc for clinic and IOP admissions.
- Able to answer phones and greet customers in a customer-friendly manner, answer questions and transfer calls appropriately
- Ensures appropriate forms are obtained when patient arrives
- Responsible for accurate and timely filing of medical records and transmission of medical records upon request in compliance with HIPAA standards.
- Retrieves transcriptions, recorded messages, consults and recommendations and places into patient’s medical record. Responsible for analyzing charts, chart/documentation tracking and file maintenance, and processing Releases Of Information (ROI’s).
- Acts as a liaison between the patient and third-party payers to promote appropriate treatment for psychiatric illness, as appropriate.
- Responsible to assess, plan and refer to the psychosocial services for patients. The employee must have knowledge and understanding of psychosocial practices and principles applicable to the specialty area.
- Communicate with patients and families to keep them involved in treatment plan decisions
- Oriented and educated in gender, cultural differences and age appropriate care for the assigned department.
- Acts as a liaison with PrairieCare Marketing team and represents PrairieCare and Programs in a professional manner.
- Administrative support for specialty clinic (i.e., data collection, managing provider schedules,).
- Performs various other duties as assigned or as requested.
- Requires a Bachelor’s degree in Social Work, Sociology, Psychology or a closely related human services field
- Two years of supervised experience in behavioral healthcare is required, meeting the criteria for a mental health practitioner.
- Must have computer skills using Microsoft Office Products including Word, Outlook and Teams. Must have reliable transportation and telephone.
- Must have knowledge and experience with Electronic Medical Record Systems.
- Have knowledge and understanding of psychosocial practices and principles
- Well organized and detail oriented
- The individual must have the ability to smoothly and rapidly shift between dissimilar tasks
- Skills to communicate effectively and efficiently both verbally and in writing
- Ability react quickly and calmly as part of a team to handle volatile and potentially emergency situations; make effective decisions while in stressful situations and circumstances; and after training, be able to manage disruptive and explosive patients.
- Additional training and skills in specialty area, (i.e., TMS Certification, Perinatal Certification)
- BLS Certified (Adult & Child)
- Specialty Certification as Assigned
Driven by our values and commitment to safety and quality care, PrairieCare will be joining every major health system in Minnesota with our plans to require a COVID-19 vaccine for all team members, or an approved exemption limited to medical or religious accommodations.
PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota’s largest providers of mental health services to children, adolescents, adults, and their families.
PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.
#ZR
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