Job description
Position Reports to: Credit Manager
General Description: Cash Application Specialists ensure cash applications to customer accounts are completed timely and accurately. The role of the Cash Application Specialist provides financial and administrative support to the organization. They are part of the Accounts Receivable (AR) Team. This department is responsible for managing the entire process of Credit and AR. This role is critical to the accounting department of the company and involves posting cash, reconciling associated cash accounts, and resolving any associated discrepancies.
The ideal Cash Application Specialist will:
· Be positive, organized, analytical and detailed
· Take initiative to self-analyze a situation and provide a solution-based approach solving issues if they arise
· Have basic banking experience and accounting knowledge
· Work with multiple forms of payment (paper checks, electronic lock box, credit card, wire, ACH, etc.)
· Be able to work independently and as part of a team
· Be accountable to oneself, the department, and overall company success
· Articulate situations to internal teammates and external customers
· Have experience with Microsoft products
· Be comfortable with processing high volume batches and transactions accurately and efficiently
· Exercise integrity and confidentiality in financial reporting
· Show the ability to multitask and manage time
Typical Duties & Responsibilities:
· Create and maintain positive relationships with Stafford Smith’s large customer base
· Review remittance information to match payments to appropriate invoices
· Utilize import features to get daily transactions related to cash uploaded into ERP software for posting
· Address payment issues like double payments or payment discrepancies
· Engage with Collection & Billing teammates to resolve discrepancies
· Reconcile cash accounts daily – compile report to management related to cash availability
· Perform month end close processes
· Work with Credit Card processing technology and Payment Portals
· Coordinate customer refunds when applicable
· Conduct research pertaining to unidentified payments
· Prepare adjustments based on customer short payments
· Help other areas of the AR department with special projects, audits, customer maintenance, etc.
Education: Associate degree in business or related field preferred
Experience: 2+ years of cash application experience preferred
Job Type: Full-time
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Physical setting:
- Office
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kalamazoo, MI 49001: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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