The Cashier, Cage & Player Services is responsible for completing monetary transactions, exchanging tokens, processing wire transfers, performing credit checks and balancing books at the end of the shift. The ideal candidate will create a work environment that supports our core values, promotes integrity, teamwork, performance, recognition and mutual respect. All responsibilities are to be performed in accordance with all gaming laws and regulations, as well as Resorts World Las Vegas policies, practices and procedures.

• Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

• Conduct marker and front money transactions on player accounts including deposits, withdrawals, redemptions and issuances.
• Assist guests with redemption and/or purchase of chips and tickets.
• Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens and promotional items for cash.
• Document all recordable transactions in accordance with company standards and Title 31 regulations.
• Cash personal checks and assist guests with cash advances in accordance with vendor instructions and specified guidelines.
• Secure company assets and balance bank at end of shift.
• Verify and redeem all acceptable types of foreign currencies.
• Perform mathematical calculations using a 10-key machine.
• Provide excellent service consistent with the property’s core service standards and brand attributes.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Required:

• At least six months experience in banking, casino cashiering or similar currency role.
• Working knowledge of Microsoft Applications.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.

• At least six months as a Casino Cage Cashier.
• Working knowledge of gaming regulations.
• Strong understanding of fraud prevention and credit scams.
• Previous experience working in a large, luxury resort setting.