Job description
CASHIER (SERVICE DEPARTMENT)
Huffines Hyundai Plano
Why Work at Huffines:
Family-owned and operated for over 95 years, Huffines promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover why Huffines Auto Dealership has consistently been voted among the
“Top 100 Places to Work” in the DFW area!
Service Cashier Job Description:
The Huffines Service Cashier provides excellent customer service to all customers of the service department. He or she receives and processes payments, explains the repair process to customers, and works with advisors to schedule appointments and ensure bills and invoices are accurate. In addition, the Service Cashier will complete opening/closing procedures, and maintain files of all documents and customer information.
The ideal candidate for this position will have:
- Excellent customer service skills
- Effective communication and interpersonal skills
- Strong administrative and organizational skills
- Good computer and POS skills
- Automotive dealership experience
- A valid driver's license
The selected candidate will:
- Be totally customer service focused
- Be able to work a five-day work week with a flexible schedule Monday-Saturday
- Be dependable
- Be honest and trustworthy
Service Cashier Job Responsibilities
:
- Greets customers and delivers excellent customer service both in person and on the phone with a smile and in a friendly professional manner
- Ensures protection of customer information by continually following Information Security procedures
- Maintains a general understanding of the repair process and explains the process to our customers
- Receives payments from customers, records the amount received, takes change due, and issues receipt to customer
- Coordinates with rental car provider to help our customers in rental and rental return. Reconciles cash drawer
- Refers customers who have questions about the work performed, additional maintenance or repairs, etc. to the Service Advisor or other appropriate individual
- Handles customer complaints with integrity and poise and, when necessary
- Refers dissatisfied customers to the appropriate individuals for resolution
- Files within appropriate file system all service, records, reports, correspondence, or other important material
- Reconciles cash drawer
- Performs other duties as assigned
Huffines Compensation and Benefits:
- Competitive market wages
- Flexible schedule available (Monday-Saturday)
- Optional benefits include medical, dental, vision, and HSA
- 401(k) with company match
- Employee purchase program
- Company-paid life insurance
- Paid time off (PTO)
- Paid holidays
- Company provided meal on Saturdays
DRUG-FREE WORKPLACE
In addition to background checks, Huffines performs pre-employment and random drug testing lopr
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