Job description

Our Organization

Make It Home provides Bay Area families and individuals transitioning out of crisis with beautiful, gently-used furniture and household goods that transform empty spaces into homes. By collecting, recycling, repurposing and curating these furnishings, Make It Home is ending furniture poverty while protecting our environment.

Our Culture and Vibe

A recent nonprofit start-up with a meteoric trajectory, in less than two years, Make It Home has furnished more than 700 homes, serving more than 1,600 people, including 700 children. We are proud that our work has diverted 774 tons away from the landfill, while supporting our community members in need. How do we do it? We are nimble, scrappy, upbeat and creative. We take pride in having a discerning eye for the great stuff (donation days feel like Christmas morning!) and are judicious with our time and assets. It all comes together because of our small, dynamic team who bring excellence and passion to the work every day, and with the incredible support of our dedicated, energetic and community-minded volunteers. Anyone who works with us will tell you that we are giving and caring, dedicated, and that our vibe is joy.

You

We hope to hear from you if you are a seasoned nonprofit manager with demonstrated success translating organizational vision and mission into effective and efficient nonprofit operations, overseeing program managers, managing human resources and budgets, executing program evaluations and strategic planning. Our ideal candidate is skilled at fostering a culture of collaboration, respect and fun, and has proven success holding teams accountable for meeting goals. If your previous employers have called you their “trusted right hand” and a “consummate professional,” we want to hear from you!

The Position

The Chief Operating Officer is the chief manager of daily business operations, responsible for effective and efficient administration, oversight, and evaluation of the organization’s programs and operations. The COO provides leadership for, and collaborates with, the entire professional team, and stands in for the CEO when the CEO is unavailable. Responsibilities and duties include:

Executive Leadership and Strategic Guidance and Planning –-

Working closely with the CEO on agency-wide strategic decisions to ensure staffing, programming, and operational needs are considered. Help ensure that the culture of teamwork, goal-oriented progress, respect, and fun is reflected in the daily operations of the organization. Ensure that organizational strategy and goals are understood and adopted across the team. Collaborate with the CEO to develop program budgets and analyze quarterly shifts.

Operations Administration, Oversight and Evaluation --

Provide strong day-to-day leadership presence for the team. Develop and implement systems that ensure effective operations, programs, deployment of volunteers, and external partnerships. Train the team in the use of these systems. Develop program goals as well as metrics for evaluating the efficacy of programs, engage the program team in meeting these goals and hold the team accountable for high performance in executing their roles. Ensure the CEO is up to date on major successes and challenges, and collaborate to troubleshoot, remove bottlenecks, and ensure success.

Human Resources Management and Risk Mitigation --

Coordinate human resource and risk mitigation efforts in collaboration with the CEO. Maintain HR files, ensuring pay, benefits, and organizational policies are up to date legally, codified and tracked. Oversee recruitment, hiring, and training of new employees. Work closely with the CEO to develop and maintain annual performance review systems that mirror the organization's values and mission.

Details

This is a full-time exempt position. We work in-person in a fabulous environment in Marin County, with ample free parking. We are an equal opportunity employer. We seek a seasoned professional with demonstrated excellence in similar or relevant positions.

Still reading and excited?

We’d love to hear from you and learn how you can contribute to our awesome team. Interested candidates should submit a cover letter and resume to:

jobs@makeithomebayarea.org

Attention: Carolyn Flannery, Make It Home

Job Type: Full-time

Pay: $110,000.00 - $128,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• San Rafael, CA 94903: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Operations management (Preferred)

Work Location: In person

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