IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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  Responsible for the production of client management accounts and financial statements in an accurate and timely manner and in collaboration with the Senior Client Managers
• Proactively develop and maintain strong and effective working relationships within the Company and on occasions across the Client Service teams in other jurisdictions, promoting a culture of support, collaboration and a joined up approach to servicing clients
• Manage a portfolio of allocated clients, acting as the point of contact, developing effective working relationships with the client, their advisors and any other parties connected to those client relationships
• Support senior management in the investigation and resolution of client relationship issues, ensuring timely escalation of more complex client queries and issues to the Client Services Director
• Preparation of assigned tasks/client deliverables ensuring consistent quality and timely delivery for review
• Provide an excellent and high quality level of accounting service to allocated clients and proactively support in the delivery of an excellent administration and accounting service to clients
• Support an on-going program of continuous improvement, identifying and escalating opportunities and implementing changes as directed

Essential

• Educated to degree level and/or equivalent professional qualification e.g. ACCA, ACA, etc
• Experience of providing services to clients and managing client relationships
• Excellent organisational, prioritisation and interpersonal skills
• Excellent working knowledge of relevant IT platforms and applications
• ‘Can do’ attitude, ability to cope with tight deadlines and working under pressure
• Strong team ethic
• Strong commercial acumen

Desirable

• Intermediate or Advanced Excel skills
• Exposure to training more inexperienced members of a team.

Life Cover
Pension
Discretionary Bonus Scheme
Employee Referral Schem
Flexible Working -Hybrid 50/50 working policy
Professional Development