Job description

Position: Field Engineer 2

Location: Cookeville TN 38501

Duration: 11 months

Job Type: Contract

Work Type: Non-Driving

Job Description:

• As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining Dell desktop/laptop as well as other computer-related products such as printers, standard software, Smarthands for servers and networking devices.
• When in support of ITO engagements you will be recognized as desk side support specialist.
• You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
• You will handle more complex products, problems, and/or projects and may provide technical guidance to lower level engineers.
• You may function as a team or on-site leader as necessary.
• You will provide technical support to customers in solving technical problems that occur during the installation or operation of company supported products.

Responsibilities:

• May function as team or site leader providing direction to other technicians.
• Performs server and storage break and fix. Supports Networking products - including Cisco certification requirements.
• Possesses other, high skilled, specialized technical skills.
• Provides support for software, hardware and networking support for desktops, laptops and servers.
• Installs and maintains PCs and associated software, and peripherals.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs and client approved applications.
• Provides follow-up on problems or escalation.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Ensures customer satisfaction throughout the service delivery transaction.
• Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

Job Types: Full-time, Contract

Salary: $25.90 - $30.22 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Cookeville, TN 38501: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have your A certificate?
• Do you have experience with Smart hands for Server/network?
• How many years’ experience do you have with Desktop/laptop hardware and software?

Work Location: One location

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.