Year Round

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Discounted friends & family day-ski vouchers (Up to 85% off)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing available, on-mountain and off-mountain
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 21
• Opportunities for growth, advancement, and year-round employment

POSITION TITLE: Creative Services Specialist

BUSINESS UNIT: Marketing

POSITION REPORTS TO: Marketing Sr. Manager

POSITIONS REPORTING TO THIS ROLE: None

LOCATION: Crystal Mountain, Enumclaw, Washington

WAGE: This is a full-time position with benefits, pay ranges from $25.00-31.64 per hour DOE.

JOB SUMMARY:

Detail-oriented graphic designer responsible for marketing projects that support Crystal Mountain's resort business units in maximizing revenue and/or profit from each guest visit, as well as assisting in achieving financial and skier visit goals. Includes project coordination and management of campaigns focused on in-resort while supporting the team's National and In-State efforts. The graphic design specialist will be responsible for ensuring the Crystal Mountain brand and associated sub-brands are accurately communicated in both design and messaging and will also play a key role in communicating the Crystal Mountain brand to internal and external partners. This position requires strong graphic design and digital design knowledge and skills, some illustration skills, and strong project management skills, with the ability to use these design skills in combination with our brand standards at a fast-paced level while maintaining project timelines, organization, and impeccable attention to detail.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The graphic designer is responsible for the following duties and should possess the following skills:

• Execute creative and marketing assets across all marketing channels, including, but not limited to: digital banner ads, landing pages, social media, Emails, campaigns, web/blog stories, collateral, digital & physical signage, and more
• Brand - responsibilities include ensuring brand and design guidelines are adhered to in all projects and acting as a brand authority for internal stakeholders and external partners.
• Support website, email, and social presence with brand guidance and asset creation
• Ability to take a project from concept through completion and do so on schedule and within budget.
• Budget - understand basic budgeting and be able to forecast, and manage a project within an assigned budget, process invoices and work within the parameters set in the overall marketing budget.
• Relationship Management - manage both internal and external relationships to maximize productivity and create a positive environment for all parties to work.
• Possesses strong organizational skills, ability to effectively multi-task and manage several projects simultaneously
• Holds self and others accountable for a successful output by managing expectations through proactive and ongoing communication
• Balancing a high-volume workload and a wide range of stakeholder's marketing needs in a fast-paced environment
• Ability to build project timelines to ensure projects are completed on time and in accordance with the business needs
• Coordinates with the project manager to create
  • In-resort communication, including ads, resort signage, on-mountain signage, and other outlets as identified
  • Work with team and agencies to develop marketing programs and campaigns to ensure consistent timing & message through all planned channels.
• Develop and execute new ways to market and communicate in-resort
• Maintain full knowledge of Crystal products
• Raising the standards of our brand and marketing efforts through creativity and following current marketing design trends and strategies as our industry evolves

ADDITIONAL RESPONSIBILITIES:

• Should work in collaboration and under the advisement but within reason of the Brand Manager, Digital Manager, and Events and Partnerships Manager
• Photography and/or videography knowledge and some experience as well as production knowledge (should have skills in PremierePro, Photoshop, Lightroom, etc.)
  • Will be expected to help gather content when necessary
• Functions as an ambassador of Crystal Mountain, modeling and sharing the Crystal values and culture with our guests and employees. Upholds a welcoming, professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff
• Team members are required to attend events such as meetings, required trainings, and participating in employee dinners/events
• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Crystal Mountain as an Alterra property, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

PERSONAL ATTRIBUTES:

• Excellent design skills, a strong eye for visual composition, and creative thinking are necessary
• Ability to execute across a range of mediums (including but not limited to digital, print, web, menu design, signage, and integrated campaigns)
• Solid understanding of design fundamentals, including color theory and typography
• Ability to manage multiple projects in a fast-paced environment under tight deadlines with modest supervision
• Exhibit initiative, responsibility, accountability and able to work independently
• Commitment to guest and employee satisfaction
• Strong oral and written communication skills
• Actively contribute to a collaborative, high performing and engaged marketing team
• Demonstrates initiative and ability to work independently
• Ability to think creatively and problem solve when faced with new challenges.
• Strong attention to detail and accuracy, hold self and others to a high standard of output
• Strong project management, time management and organizational skills
• Able to give and receive constructive criticism.
• Maintains the department's project management tracking software.
• Is honest and has the highest integrity, able to handle and manage confidential information
• Professional appearance and adheres to all grooming guidelines
• Follows established policies and procedures
• Is flexible with hours/days of work, able to work any hours of the day, any days of the week. This position will require work on some holidays, evenings, and weekends
• Prioritizes and re-prioritizes personal time and work, to have good balance in life

BASIC REQUIREMENTS:

• Applicants without a portfolio will not be considered.
• Willing and able to lift up to 50 lbs. of material when necessary.
• Intermediate or above skiing and/or riding ability.
• Must have a valid US Driver's license.
• Must have own transportation.

PREFERRED EXPERIENCE AND SPECIAL SKILLS:

Very strong oral and written communication skills. Advanced computer skills including Adobe Suite (Illustrator, Photoshop, In-Design), MS Office products, including Office 365 suite (Teams, Sharepoint, OneDrive). Experience with Digital Marketing and Digital Design. Experience working with Asana, or similar project management software. Motion design experience is a plus. Experience designing and executing large scale installation projects, ability to manage vendors, and knowledge of the printing process. Highly collaborative and thrives in a team environment. Highly motivated and self-directed. Strong communication and collaboration skills to work with internal and external partners. This position works closely with internal business unit managers, marketing and design team and outside agencies to ensure successful completion of all projects and plans. Knowledge of ski industry marketing a plus.

Bachelor's degree in marketing or related business field. Minimum of two years' experience in marketing, design and/or the resort industry.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Crystal Mountain, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Crystal Mountain to be a positive influence on the transformation of the resort and its associated lines of business.

Crystal Mountain is An Equal Opportunity Employer