Job description

Job Description:

If you are a highly motivated, organized, and customer service driven individual looking to take your career to the next level, we want to hear from you!

What to expect:

In this career, you will connect with clients that ship on a daily/monthly basis and educate them on how to utilize freightcenter.com. In the eyes of your clients, you are their #1 shipping solution, making sure their shipment is picked up and delivered in a timely manner. You will take your time with customers, determine their needs, and resolve the issue in the same call. In result, creating long-term customer relationships and repeat business.

Responsibilities:

• Handle a high volume of inbound/outbound calls with an emphasis on service to our clients.
• Customers need answers! Be sure you can: Clarify, Research, and provide information to resolve the customers concerns. One call resolutions!
• Sometimes the client's needs to hear it from someone else; Restate the issue, explore options and implement solutions for customer satisfaction.
• Present new features to clients when necessary and explain the benefits.
• Properly maintain shipments by entering complete and accurate client information and updating when necessary.
• Be the liaison between our sales department and clients

*WHY FREIGHTCENTER*:

• Paid time off
• Health, dental, vision, and life insurance
• Invest in your future with our 401K program
• "Work hard, play hard" culture
• Have fun in our game room. Snacks, and coffee available daily!
• Internal advancement opportunities
• Get recognized for your hard work with our monthly employee rewards program
• No cold calling
• Bonuses for attendance, etc

QUALIFICATIONS:

No experience working in logistics in any way, shape, or form? No problem. Many of our top performers were brand new to the industry when they walked through our doors.

We are looking for people who:

• Are looking for a long term career
• Have excellent communication skills via phone and email
• A problem solver
• Eager to learn
• Can prioritize and perform under pressure
• Can work individually and be a team player who will help their colleagues if needed
• Can remain calm and patient with ALL customers, no matter the circumstance
• Basic computer skills (google calender, exel, emails, google drive)

Aside from that, the following are basic requirements that we are looking for:

• A burning desire to change your life
• An undeniable competitive streak
• The ability to adapt to new technology
• A positive and winning attitude

If you'd like to join our family, please send your resume today!

FreightCenter Inc. is an equal opportunity employer that is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status.

Work Location: One location, Palm Harbor Florida

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Work setting:

• In-person

Work Location: In person

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