Job description

Essential Duties and Responsibilities:

The CSR provides professional customer support directly to our customer base as well as our outside sales force. The candidate will be responsible for creating and maintaining project folders. Duties include keeping project folders up to date/accurate, entering price quotes and sending out literature to assist in obtaining product specifications.

Experience/Skill Requirements:

• Minimum 2-year college degree or 3 years relevant office experience required
• Communication - Excellent written and verbal skills. Ability to communicate directly with customers and key company staff.
• Analytical - Detail oriented with strong organizational skills.
• Team Player - Ability to work well with others and maintain healthy boundaries
• Proficiency in basic computer - MS Outlook, Word, Excel, PowerPoint
• Proven ability to multitask and keep up with a fast-paced environment
• Ability to remain calm and professional during escalated situations
• Experience using Epicor and/or SAP is a plus
• Casino industry knowledge is a plus

Why should you join our team? We offer competitive wages and an excellent benefit package including:

• Medical, Dental & Vision Insurance after 60 days (90% employer paid premium)
• Paid Time Off – 3 weeks per year
• 8 Paid Holidays
• 401(k) Plan with company match
• Annual reviews
• $600 Employee referral bonus program

Schedule: Mon-Fri, 7am-3:30pm

Work Remotely

• No

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 3 years

Weekly day range:

• Monday to Friday

Work setting:

• Office

Application Question(s):

• Can you pass an 11 panel drug test? (Must be THC-Free!)

Experience:

• customer service: 3 years (Preferred)

Work Location: One location

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