Job description

Your new company
Your new company is a global organisation within the IT industry with multiple sites across Ireland. They are a recognised employer of choice and due to new business, we are hiring an enthusiastic team of customer service executives to work within their Waterford office. This will be based onsite, in which you will receive fully paid in office training.

Your new role
As a Customer Service Executive, you will receive customer queries and be tasked with bringing a successful resolution to these customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Full paid training (office based) will be provided with continued support throughout your career, you do not need previous experience but it will be an advantage. This position is Part Time office based in Waterford where your training will be 5pm – 9pm Monday to Friday, after training you will be scheduled to work 3 evenings during the week and one day at the weekend.

What you'll need to succeed
In order to succeed in this role, you will speak fluent English and have excellent communications skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target driven environment, has a passion for customer service and who would like to progress in their career.

What you'll get in return

The rate for this role is €11.22 p/h. This position will give you a rewarding opportunity within a dynamic and challenging industry, while also gaining hands on experience. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression. Free parking, on site canteen, EAP programme and being part of a fun & friendly culture are some of the many other benefits for working within this organisation.

Job Types: Part-time, Permanent
Part-time hours: 20-30 per week

Salary: €11.22 per hour

Benefits:

• Company events
• Employee assistance program
• Employee discount
• On-site parking
• Wellness program

Schedule:

• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Waterford city, County Waterford: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

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