Job Overview

The Data Access Request Administrator will be responsible for ensuring that Data Access Requests (DARs) received by FBD are handled in accordance with the requirements of the Acts.

• Creating and maintaining procedures for the management of consumer DARs and putting SLA’s in place with all departments around the responses required to such requests;
• Acting as a central point of contact and owner for all consumer DARs, ensuring that they are fully recorded (when received and issued) on the central DAR database;
• Coordinating the timely collection of data from all departments within SLAs to meet DAR timelines.
• Reviewing and redacting the data collected, to ensure the privacy of third party individuals and retaining data in line with requirements of the Acts.
• Becoming a Subject Matter Expert and providing advice on DAR requirements, scope and application.
• Conducting frequent reviews on the DAR management procedures to ensure adherence to obligations and the identification of trends;
• Monitoring the implementation of DAR policies, procedures and standards within FBD;
• Reporting any deviation from procedures or data breaches to the Data Protection Officer;
• Undertaking training with the Data Protection Officer / Compliance Team as required. Induction training will also be provided;
• Reporting directly to the Team Leader of the Claims QA Team.
• Reporting indirectly to the Data Protection Officer / Compliance team.

Job Responsibilities

• Creating and maintaining procedures for the management of consumer DARs and putting SLA’s in place with all departments around the responses required to such requests;
• Acting as a central point of contact and owner for all consumer DARs, ensuring that they are fully recorded (when received and issued) on the central DAR database;
• Coordinating the timely collection of data from all departments within SLAs to meet DAR timelines.
• Reviewing and redacting the data collected, to ensure the privacy of third party individuals and retaining data in line with requirements of the Acts.
• Becoming a Subject Matter Expert and providing advice on DAR requirements, scope and application.

Job Responsibilities

• Conducting frequent reviews on the DAR management procedures to ensure adherence to obligations and the identification of trends;
• Monitoring the implementation of DAR policies, procedures and standards within FBD;
• Reporting any deviation from procedures or data breaches to the Data Protection Officer;
• Undertaking training with the Data Protection Officer / Compliance Team as required. Induction training will also be provided;
• Reporting directly to the Team Leader of the Claims QA Team.
• Reporting indirectly to the Data Protection Officer / Compliance team.

Education

Experiences

Competencies

MCC

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FBD is an inclusive Equal Opportunity employer that considers applicants irrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances.